Help Desk Technician Jobs in Redmond, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Seattle, WA (10 miles from Redmond, WA)
- 13 hours ago
- Seattle, WA (10 miles from Redmond, WA)
- 13 hours ago
National Support Specialist Job Description The National Support Installation Quality Specialist (NSS) plays a critical role in ensuring first-time-right installations of Smart-hopping...
- Seattle, WA (11 miles from Redmond, WA)
- 15 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 15 hours ago
What You'll Need: Excellent t echnical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkSupport Engineer IV - AMZ9081270
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ9081270 Position Responsibilities: Provide...
- Tukwila, WA (13 miles from Redmond, WA)
- 2 days ago
- Tukwila, WA (13 miles from Redmond, WA)
- 2 days ago
Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...
- Bellevue, WA (6 miles from Redmond, WA)
- 2 days ago
- Bellevue, WA (6 miles from Redmond, WA)
- 2 days ago
You:We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will...
Project Support Engineer Expert, World Class Planning
- Seattle, WA (11 miles from Redmond, WA)
- 3 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 3 days ago
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
IT Solutions Specialist - downtown Seattle law firm
- Seattle, WA (11 miles from Redmond, WA)
- 3 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 3 days ago
Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and...
Principal Engineer, Technical Support
- Seattle, WA (11 miles from Redmond, WA)
- 6 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 6 days ago
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Seattle, WA (11 miles from Redmond, WA)
- 6 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 6 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Seattle, WA (11 miles from Redmond, WA)
- 7 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 7 days ago
Collaborative people. Progressive builders. Consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships, BNBuilders hires the very...
Software Test Support Engineer
- Lynnwood, WA (11 miles from Redmond, WA)
- 7 days ago
- Lynnwood, WA (11 miles from Redmond, WA)
- 7 days ago
Leidos currently has an opening for a Software Test Support Engineer to provide technical software engineering support for testing and integration of Uncrewed Underwater Vehicle (UUV) programs...
In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you...
- Seattle, WA (11 miles from Redmond, WA)
- 7 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 7 days ago
Technical Support Specialist Title: Technical Support Specialist Location: Seattle, WA (98101) / Onsite Employment Type: 2+ Month W2 Contract (no C2C or sponsorship available) Job Description:...
IT Support Engineer I, Kuiper IT Services
- Everett, WA (21 miles from Redmond, WA)
- 8 days ago
- Everett, WA (21 miles from Redmond, WA)
- 8 days ago
Project Kuiper is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable Internet to customers and communities around the world, and we've designed the...
Information Technology Support Specialist
- Seattle, WA (11 miles from Redmond, WA)
- 8 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 8 days ago
systems, applications, and Intune-managed devices Perform system updates, patches, and preventative maintenance to keep systems secure and reliable Work on projects while operating with a high degree...
Demographic Data for Redmond, WA
Moving to Redmond, WA? Find some basic demographic data about Redmond, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Redmond, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Redmond, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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