Help Desk Technician Jobs in Bothell, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Marysville, WA (21 miles from Bothell, WA)
- 5 hours ago
- Marysville, WA (21 miles from Bothell, WA)
- 5 hours ago
Desktop Support Job Title : Desktop Support Job Location : Marysville Washington 98271 Onsite Requirements : Windows 11 experience Desktop Support Imaging support Job Description : They want...
Desktop Support Job Training Program
- Renton, WA (20 miles from Bothell, WA)
- 1 day ago
- Renton, WA (20 miles from Bothell, WA)
- 1 day ago
Participants gain knowledge in areas such as IT support, application development, project management, and network security while receiving personalized coaching and an educational stipend....
- Bellevue, WA (9 miles from Bothell, WA)
- 1 day ago
- Bellevue, WA (9 miles from Bothell, WA)
- 1 day ago
Volt is immediately hiring a Help Desk Technician in Bellevue, WA....
- Tukwila, WA (15 miles from Bothell, WA)
- 1 day ago
- Tukwila, WA (15 miles from Bothell, WA)
- 1 day ago
In this role, you will use your extensive hardware, software, operating system, and desktop application knowledge and highly refined customer service skills, to support our client's customer and end-user...
- Seattle, WA (11 miles from Bothell, WA)
- 1 day ago
- Seattle, WA (11 miles from Bothell, WA)
- 1 day ago
About MotherDuck Don't let the quirky name fool you! We're on a mission to radically transform the data analyst user experience. We empower and delight analysts using a novel cloud architecture...
Senior Infrastructure Engineer I - Executive Support Engineer
- Bellevue, WA (9 miles from Bothell, WA)
- 1 day ago
- Bellevue, WA (9 miles from Bothell, WA)
- 1 day ago
We have an exciting new opportunity to join Symetra as a Senior Infrastructure Engineer I - Executive Support Engineer. About the role As the Senior Infrastructure Engineer I - Executive Support...
Support Engineer, Kuiper Enterprise Customer Support
- Bellevue, WA (9 miles from Bothell, WA)
- 2 days ago
- Bellevue, WA (9 miles from Bothell, WA)
- 2 days ago
Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to...
Technical Support Specialist I (Contract Role)
- Bellevue, WA (9 miles from Bothell, WA)
- 2 days ago
- Bellevue, WA (9 miles from Bothell, WA)
- 2 days ago
Skilled in installation and administration of operating systems, including Windows 10 and 11....
- Redmond, WA (6 miles from Bothell, WA)
- 3 days ago
- Redmond, WA (6 miles from Bothell, WA)
- 3 days ago
Technical Support Lead Location: Redmond, WA (100% Onsite) About the Team: We are building the future of virtual and augmented reality. Our mission is to develop cutting-edge technologies that...
Senior Desktop Support Specialist Bothell, WA 98021 Job Function: Information Technology Job Number: 408500 Job Description Johnson Service Group is looking for a Senior Desktop Support Specialist...
- Seattle, WA (11 miles from Bothell, WA)
- 3 days ago
- Seattle, WA (11 miles from Bothell, WA)
- 3 days ago
Proficient with SQL and other relational databases. Proficient with AWS and other cloud technologies. Experience with Agile project management and?software development methodology....
- Seattle, WA (11 miles from Bothell, WA)
- 3 days ago
- Seattle, WA (11 miles from Bothell, WA)
- 3 days ago
systems....
IT Support Engineer I, Project Kuiper
- Redmond, WA (6 miles from Bothell, WA)
- 4 days ago
- Redmond, WA (6 miles from Bothell, WA)
- 4 days ago
Project Kuiper is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the...
Support Engineer, Linear Ops, Prime Video
- Seattle, WA (11 miles from Bothell, WA)
- 4 days ago
- Seattle, WA (11 miles from Bothell, WA)
- 4 days ago
Prime Video is seeking a talented, driven Support Engineer to who can help support our future as we grow our business around the world. Our ideal candidate will have a deep focus on customers...
Global Support Engineer II - Surgical Robotics
- Seattle, WA (11 miles from Bothell, WA)
- 4 days ago
- Seattle, WA (11 miles from Bothell, WA)
- 4 days ago
We anticipate the application window for this opening will close on - 17 Jun 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare...
Demographic Data for Bothell, WA
Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bothell, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bothell, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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