Help Desk Technician Jobs in Quantico, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- MANTECH
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (...
In Person- Three Saints Bay
- Manassas, VA (14 miles from Quantico, VA)
- 9 hours ago
- Manassas, VA (14 miles from Quantico, VA)
- 9 hours ago
Help Desk Technician I Location Manassas, VA Job Code 5833 # of Openings 1 Apply Now ( Three Saints Bay, LLC.a government contracting industry leader, isseeking an experienced Help Desk Technician I...
In PersonAnalytic Objectivity and Process Survey Support Specialist
- Leidos
- Merrifield, VA (23 miles from Quantico, VA)
- 12 hours ago
- Merrifield, VA (23 miles from Quantico, VA)
- 12 hours ago
Description Job Description Leidos has a new and exciting opportunity for an Analytic Objectivity and Process Survey Support Specialist in our Intel Sector Analysis Solutions Business Area (ASBA)....
In PersonCustomer Service Support Specialist - TS/SCI with Polygraph
- General Dynamics
- Chantilly, VA (22 miles from Quantico, VA)
- 15 hours ago
- Chantilly, VA (22 miles from Quantico, VA)
- 15 hours ago
System administration experience with both Windows and Linux operating systems. Proficiency in troubleshooting hardware, telephony, and video conferencing equipment....
In PersonComputer Technician (11-Month) - Crow's Nest & Falls Run Elementary
- Stafford County Public Schools
- Stafford, VA (12 miles from Quantico, VA)
- 1 day ago
- Stafford, VA (12 miles from Quantico, VA)
- 1 day ago
Proactively maintains technology hardware, operating systems, and software. Participate and provides training Assists with staff development technical training....
In Person- ECS Ltd
- Chantilly, VA (22 miles from Quantico, VA)
- 2 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 2 days ago
Responsibilities Providing high quality 1st level desktop support services to end users via telephone and/or remote access support Troubleshooting and resolving end user computer software and...
In Person- INflow Federal
- Springfield, VA (17 miles from Quantico, VA)
- 6 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 6 days ago
Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients Plans and directs upgrades of Windows desktop operating system version...
In Person- Stafford County
- Stafford, VA (12 miles from Quantico, VA)
- 6 days ago
- Stafford, VA (12 miles from Quantico, VA)
- 6 days ago
Hiring Range $28.38 - $32.63 per hour Prior related experience and internal equity factors will be considered when determining the final hourly rate offered to the selected candidate Please click...
In PersonTier 2 Operations Support Specialist
- 631 Booz Allen Hamilton_United States
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
Tier 2 Operations Support Specialist The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a...
In Person Part Time- Koniag Government Services
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 7 days ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 7 days ago
Tuknik Government Services, LLC a Koniag Government Services company, is seeking a A/V VTC Support Engineer with a TS/SCI security clearance to support TGS and our government customer at Fort...
In PersonNCIS Help Desk Analyst Tier 1 Active Secret clearance
- General Dynamics Information Technology
- Quantico, VA
- 7 days ago
- Quantico, VA
- 7 days ago
Desk Support, IT End User Support, IT Help Desk Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity...
In Person- The US Oncology Network
- Fairfax, VA (22 miles from Quantico, VA)
- 14 days ago
- Fairfax, VA (22 miles from Quantico, VA)
- 14 days ago
Overview Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is...
In Person- System One
- Merrifield, VA (23 miles from Quantico, VA)
- 14 days ago
- Merrifield, VA (23 miles from Quantico, VA)
- 14 days ago
Experience troubleshooting issues on Microsoft Windows 11 operating systems Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams) Excellent communication and customer service skills Professional...
In PersonIT Support Engineer I, Ops Tech Solutions (OTS)
- Amazon
- Fredericksburg, VA (18 miles from Quantico, VA)
- 14 days ago
- Fredericksburg, VA (18 miles from Quantico, VA)
- 14 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
In PersonHelpdesk / Access Manager- Senior / Mid (Top Secret with agreement to obtain CI Poly)
- North Point Technology
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 16 days ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 16 days ago
This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph. Helpdesk / Access Manager (Senior / Mid) Position /...
In PersonDemographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Quantico, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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