Help Desk Technician Jobs in Petersburg, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Vector Consulting, Inc
- Petersburg, VA
- 18 hours ago
- Petersburg, VA
- 18 hours ago
Our government client is looking for an experienced Desktop Support Technician on a hybrid 4 to 6 months renewable contract role in Petersburg, VA. Position Desktop Support Technician The agency...
In PersonWe are looking for a Desktop Support who can own their workflow, manage device deployments, and serve as a vital technical liaison. Location: Petersburg, VA Work Arrangement: Hybrid Interview...
In PersonIT Service Support- PC Refresh(Tech Support) Petersburg, VA(hybrid) On-site interview required 3 months contract A.VDH has determined that there is a need for regional IT Service Support that will...
In PersonOnly qualified Technical Support Analyst candidates located in the Petersburg, VA area will be considered due to the position requiring an onsite presence*** Required Skills: Knowledge of IT...
In PersonJob ID: VA-803055 Hybrid/Local VA Govt Desktop Support Analyst (12+) with Hardware/software troubleshooting, Service/Incident/Change/Service Request/Asset Management, MS 365/SharePoint experience...
In Person- Dia Software Solutions
- Petersburg, VA
- 1 day ago
- Petersburg, VA
- 1 day ago
Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are...
In PersonIT Support Technician (Entry Level)
- Jabil Inc.
- Prince George, VA (3 miles from Petersburg, VA)
- 3 days ago
- Prince George, VA (3 miles from Petersburg, VA)
- 3 days ago
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience...
In Person- Ask IT Consulting
- Chesterfield, VA (19 miles from Petersburg, VA)
- 5 days ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 5 days ago
An ideal candidate will have advanced level skill at supporting Microsoft Windows XP and Windows 7 operating systems; advanced level skill at supporting Microsoft Office 2003 and above; a working level...
In PersonHelp Desk Support Technician, Day Shift
- ID Logistics
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality....
In PersonHelp Desk Support Technician, Sun-Wed, Nights
- ID Logistics
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality....
In PersonHelp Desk Support Technician, Wed -Sat Nights
- ID Logistics
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality....
In PersonIT Support Engineer I, Ops Tech Solutions (OTS)
- Amazon
- Chester, VA (9 miles from Petersburg, VA)
- 45+ days ago
- Chester, VA (9 miles from Petersburg, VA)
- 45+ days ago
About the Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
In Person- Kelly Mitchell
- Henrico, VA (21 miles from Petersburg, VA)
- 60+ days ago
- Henrico, VA (21 miles from Petersburg, VA)
- 60+ days ago
Our client is seeking a Project Support-Helpdesk to join their team! This position is located Hybrid in Richmond, Virginia. Core Responsibilities Creating, modifying, and deleting user access...
In PersonDemographic Data for Petersburg, VA
Moving to Petersburg, VA? Find some basic demographic data about Petersburg, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Petersburg, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Petersburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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