Help Desk Technician Jobs in Midland, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Title SOFTWARE/APPLICATIONS SUPPORT SPECIALIST Position Status Full Time Classification Title Professional-12 m Work Location Main Campus-3600 N. Garfield, Midland, TX Job Summary Ensures the...
- Odessa, TX (19 miles from Midland, TX)
- 9 days ago
- Odessa, TX (19 miles from Midland, TX)
- 9 days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, software, and networks....
systems including Microsoft Office Must possess and maintain a valid driver's license Able to meet and maintain the clean driving insurability standard requirements in order to drive a company vehicle...
Install, configure, and maintain operating systems and business applications. Support user account setup, permissions, and basic security protocols....
Information Technology Support Specialist in Midland, TX
- Midland, TX
- 16 days ago
- Midland, TX
- 16 days ago
Urgent Position- Position- Information Technology Support Specialist Location-Midland, Texas, Onsite Position type- Contract Provides second-line investigation and diagnosis. Resolves and closes...
- Odessa, TX (19 miles from Midland, TX)
- 16 days ago
- Odessa, TX (19 miles from Midland, TX)
- 16 days ago
Take your next step with Saulsbury Industries! Locations: Odesa, TX Type: Full Time - In office (not remote) POSITION SUMMARY The role of Lead IT Support Technician performs a variety of technical...
JOB FUNCTIONS AND KEY RESPONSIBILITIES: Triage all calls and incident requests submitted to the Service Center via Service Now and Mitel Contact Center. Performs initial level of problem...
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc Understanding of active directory, networking Hardware, operating system & software knowledge...
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Midland, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »