Strongknowledge of desktop/laptop hardware
Goodknowledge of Win 10, Win 11 & MS Office
Knowledgeof Mac OS is preferred
Understandingof daily operations and delivery processes
Application/ software installation and trouble shooting
Knowledge/ exposure to ITSM based ticketing tools (e.g. - Service Now, Remedy)
Windowssystem administration
StrongTroubleshooting Skills
Hardware,operating system & software knowledge of laptops, desktops & mobiledevices, printers etc.
Workingknowledge of supporting computer peripherals, like printer, scanners andnon-standard devices etc.
Understandingof active directory, networking
Hardware, operating system & softwareknowledge
Salary Range: $55,000-$66,000 a year