Help Desk Technician Jobs in Houston, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
English-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Houston, TX
- 4 hours ago
- Houston, TX
- 4 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
RemoteIT Support Analyst & Field Service Tech (Houston, TX)
- Quanta
- Houston, TX
- 12 hours ago
- Houston, TX
- 12 hours ago
Youll handle day-to-day help desk support (Windows, Microsoft 365, Active Directory, devices, and troubleshooting) while also supporting IT deployments in the field, including jobsite trailers, networks...
In PersonIT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company....
In PersonLead IT Incident Management Analyst
- Empyrean Benefit Solutions
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
JOB SUMMARY The Lead Incident Management Analyst supports Empyrean’s IT Service Management program by leading and optimizing the Incident Management practice across IT Operations. This role...
RemoteIT Support & Systems Administrator
- Abacus Plumbing, Air Conditioning and Electrical
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
The IT Systems Administrator provides on-site technical support and day-to-day IT administration for Abacus employees, systems, and devices. This role is responsible for troubleshooting and...
In PersonTechnical Support Specialist - Information Technology
- Fortbendcountytx
- Richmond, TX (22 miles from Houston, TX)
- 2 days ago
- Richmond, TX (22 miles from Houston, TX)
- 2 days ago
Proficient with Microsoft Windows operating systems and Mobile IOS. Proactively stays informed of technological advances and trends in IT....
In PersonABOUT THE POSITION: Triple-S Steel Supply is seeking an entry-to-mid-level Help Desk Technician who will report primarily to the Manager of Network Systems....
In PersonSchedule: Monday-Friday 8:00a-6:00p, on site Key Functions: 1. Work with customers for all calls, emails, and walk up requests; Clearly, thoroughly and accurately document all pertinent...
In Person- Euronet
- Spring, TX (21 miles from Houston, TX)
- 3 days ago
- Spring, TX (21 miles from Houston, TX)
- 3 days ago
The L2 ATM Technical Support role is responsible for second-level support and troubleshooting of ATM/ITM systems in a production environment. This position handles escalations from Level 1 support...
In Person- Lone Star College
- Humble, TX (17 miles from Houston, TX)
- 3 days ago
- Humble, TX (17 miles from Houston, TX)
- 3 days ago
as assigned KNOWLEDGE, SKILLS AND ABILITIES: Excellent technical knowledge of network and PC Hardware Detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems as required...
In Person Part Time- Lone Star College
- Humble, TX (17 miles from Houston, TX)
- 3 days ago
- Humble, TX (17 miles from Houston, TX)
- 3 days ago
installations Responsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Highly detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems...
In Person Part TimeTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Houston, TX
- 3 days ago
- Houston, TX
- 3 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
In PersonSupport Engineer, RCS Houston Marlink Group - 2.5 Houston, TX Job Details 16 hours ago Qualifications Writing skills English Full Job Description About us Wherever our customers are in the world,...
In Person- Keller
- Houston, TX (11 miles from Houston, TX)
- 4 days ago
- Houston, TX (11 miles from Houston, TX)
- 4 days ago
Company Logo Overview The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering end-to-end support in accordance with IT standards and...
In PersonDemographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Houston, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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