Help Desk Technician Jobs in Houston, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Competencies Required: Excellent technical skills with Microsoft network and PC operating systems including working knowledge of current network hardware protocols and standards, database maintenance...
Technical Support Specialist Houston, TX, United States TRENDING JOB DESCRIPTION Role Summary: Simetry is growing rapidly and looking for an entry-level Technical Support Specialist to join our...
The Loan Servicing Analyst position is responsible for Loan Ops Help desk functions including processing loan payments and advances, system maintenance and responses to the lending staff request....
Top Skills Desktop, Windows 11, Customer service, Hardware, Help desk, Help desk support Additional Skills & Qualifications Nice to Have * Comes from a Healthcare Environment or had worked on any Epic...
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Location: Houston, Texas, United States Job ID: R0093318 Date Posted: 2025-06-11 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Communications & Corporate Affairs Job Schedule:...
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Information Technology (IT) Specialist / Help Desk Specialist / Desktop Analyst
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Position Summary: The Desktop Support Technician (DST) is responsible for working with the Manage Service Provider (MSP), Louisville Geek, with the installation, operation, and maintenance of...
Provide exceptional customer support services via phone, walk-up, or support request ticket(s). Actively monitor, action, update, and close Fresh Service support tickets within pre-defined SLAs....
- Sugar Land, TX (18 miles from Houston, TX)
- 2 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 2 days ago
A client of Insight Global is seeking a Desktop Support Technician to join their IT operations support team to work on-site in Sugar Land TX. Responsibilities include, but are not limited to:...
system issues. * Lead small projects to improve IT operations and systems. * Take ownership of issues to ensure timely resolution according to SLA. * Analyze, diagnose, test and resolve basic to moderate...
Only Local to Texas - Help Desk Technician Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field....
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Houston, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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