Help Desk Technician Jobs in Lebanon, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Pay: $17.50 per hour Shift: 5:00AM to 3:30PM Monday through Thursday Location: Hixson Blvd, Lebanon, TN General Summary. The Computer Technician 1 (EMR1) description applies to varied job...
Pay: $18.50 per hour Shift: 5:00AM to 3:30PM Monday through Thursday Location: Hixson Blvd, Lebanon, TN General Summary. The Computer Technician 3 (EMR3) description applies to varied job...
Pay: $18.00 per hour plus $3.00 Shift Differential Shift: 4:00PM to 2:30AM Monday - Thursday Location: Hixson Blvd, Lebanon, TN General Summary. The Computer Technician 2 (EMR2) description...
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 1 day ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 1 day ago
Systems: Advanced understanding of Microsoft Windows (10/11), macOS, and mobile platforms (iOS/Android)....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Hendersonville, TN (18 miles from Lebanon, TN)
- 4 days ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 6 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 6 days ago
Systems: Advanced understanding of Microsoft Windows (10/11), macOS, and mobile platforms (iOS/Android). - Networking Fundamentals: TCP/IP, DNS, DHCP, SMTP, VPNs, and Active Directory concepts. - Enterprise...
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning,...
Computer Repair Tech 4pm - 1:30am
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
Volt has partnered with a top server manufacturing plant in LaVergne, TN to help identify multiple Computer Server Repair Technicians for immediate hire on their 2nd shift. As a Computer Repair...
Computer Repair Tech 2nd Shift
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
Volt has partnered with a top server manufacturing plant in LaVergne, TN to help identify multiple Computer Server Repair Technicians for immediate hire on their 2nd shift. As a Computer Repair...
- La Vergne, TN (23 miles from Lebanon, TN)
- 60+ days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 60+ days ago
The tech must have advanced knowledge of Microsoft Operating Systems and Software. Techs must be able to read, comprehend, understand and follow all Work Instructions for each function performed....
Demographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lebanon, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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