Help Desk Technician Jobs in Lebanon, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TEddy Bear Portraits
- Gallatin, TN (12 miles from Lebanon, TN)
- 4 hours ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 4 hours ago
Nationwide Studios, Inc. is the technology leader in the youth portrait photography industry with over 500 employees in 40 states. Nationwide Studios operates nationally under two brand names:...
In Person- Alorica
- La Vergne, TN (23 miles from Lebanon, TN)
- 4 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 4 days ago
Computer Repair Technician Location: 421 New Sanford Rd, La Vergne, TN 37086 Employment Type: Full-time, Pay: Base Pay ranges from $19/hr-$19.50/hr with incentives totaling up to $240 a month...
In PersonShift Monday - Thursday - 1st Shift (Day) Computer Technician I (EMR1) The Computer Technician I (EMR1) role applies to varied job functions within the facility, all requiring similar skill...
In PersonIT Support and Event Specialist
- Cumberland University
- Lebanon, TN
- 15 days ago
- Lebanon, TN
- 15 days ago
systems Experience troubleshooting Mac operating systems Must be familiar with common desktop and user administration paradigms and tools such as: System imaging MS Active Directory Antivirus/Antimalware...
In Person Part Time- Dollar General
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 15 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 15 days ago
Experience leading large-scale technology upgrades/migrations (applications, operating systems, etc.) in a corporate environment....
In Person- Creative Financial Staffing
- Portland, TN (23 miles from Lebanon, TN)
- 16 days ago
- Portland, TN (23 miles from Lebanon, TN)
- 16 days ago
a tr th, tr td tr th Job Title: IT Support Specialist (Onsite) Location: Portland, TN (Onsite only) Compensation: $60,000$65,000 base salary + bonus potential Overview: A multi-site...
In PersonDesktop support Engineer-Workstation/Server troubleshooting (2nd shift) (Onsite - Gallatin, TN)
- Stage 4 Solutions, inc
- Gallatin, TN (12 miles from Lebanon, TN)
- 16 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 16 days ago
Desktop support Engineer-Workstation/Server troubleshooting (2nd shift) (Onsite - Gallatin, TN) (Gallatin, TN, 37066) | 05/12/26 Easy Apply Share Job Job Description Desktop support...
In Person- The Intersect Group
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 18 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 18 days ago
Network Support Analyst Goodlettsville, TN 37072 Posted: 05/12/2026 Employment Type: Contract to Hire Category: IT - Infrastructure - Tech Support Job Number: 250340 Work Location: On-Site Job...
In Person- Insight Global
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 20 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 20 days ago
Job Description This role exists to provide dedicated operational and analytical support for telecom and connectivity services across the enterprise. The Telecom & Network Services Analyst...
In Person- Russell, Tobin & Associates
- Gallatin, TN (12 miles from Lebanon, TN)
- 20 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 20 days ago
Troubleshoot and resolve hardware, software, operating system, and application-related issues efficiently....
HybridNetwork Support Analyst- IT Operations and Services
- Randstad
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 21 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 21 days ago
This role exists to provide dedicated operational and analytical support for telecom and connectivity services across the enterprise. The Telecom & Network Services Analyst partners closely with...
In Person- Software Specialists Inc.
- Gallatin, TN (12 miles from Lebanon, TN)
- 21 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 21 days ago
Desktop Support Engineer Location: Gallatin, Tennessee (On-site) Job Summary: We are seeking talented individuals to deliver exceptional technology support to employees across various settings....
In Person- V-Soft Consulting Group, Inc
- Gallatin, TN (12 miles from Lebanon, TN)
- 22 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 22 days ago
Desktop Support Engineer Primary Location : Gallatin, Tennessee V-Soft Consulting is currently hiring a Desktop Support Engineer for our premier client in Gallatin, Tennessee. Knowledge and...
In Person- Gallatin, TN (12 miles from Lebanon, TN)
- 22 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 22 days ago
Desktop Support Engineer Monday thru Friday from 1pm to 9pm shift. Onsite - 100 Gap Blvd Gallatin TN, 37066** Pay: $25-$30 hr In this role, you will work in a dynamic, high paced environment...
In Person- Solomon Page Group
- Gallatin, TN (12 miles from Lebanon, TN)
- 23 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 23 days ago
systems, enterprise applications, and hardware troubleshooting Ability to diagnose and resolve issues across multiple technology platforms and environments Soft Skills & Working Style Excellent interpersonal...
In PersonDemographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Lebanon, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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