Help Desk Technician Jobs in Tennessee
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Provide troubleshooting for IP and some non-IP based desktop systems, peripherals, communications devices, operating systems, and desktop application software; installation of or assisting with installation...
Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans...
development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results...
5 years of experience with end user device support Has a strong background working and understanding Thermal, Zebra, Label, and SAP printers Must have experience working in a production/ plant...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
. - Experience in Perl or shell scripts, XML/SOAP, web services, web application development. - Experience in UNIX/Linux operating system and tools Strong communication skills and experience in handling...
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....
The job require a strong understanding of desktop operating systems and software applications....
Tier 1 Technical Support Specialist - Hybrid schedule
- Nashville, TN
- 3 days ago
- Nashville, TN
- 3 days ago
Overview Technical Support - Tier I will be the initial point of contact for customers using our SaaS Instant Issuance Solution. This role is responsible for providing excellent customer service,...
One of our top clients is seeking for onsite Desktop Support Technicians to join their team. This position will be onsite to support internal users on any Level 2 needs needed from the end user....
systems Our inclusive culture empowers Amazonians to deliver the best results for our customers....
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
Remote WorkAdvanced Computer Hardware and Operating system troubleshooting End User Desk relocation and equipment moves....
Overview DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Principal) will assist in...
Development Support Specialist Tennessee Aquarium Chattanooga, TN, USA 1 day ago Quick Job type Full-time Quick Job description At the Tennessee Aquarium, we strive to connect people with nature...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tennessee
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Operating Systems
- VPN
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Inventory Management
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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