Help Desk Technician Jobs in Mirabel, QC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- PFX Group
- Montreal, QC (21 miles from Mirabel, QC)
- 2 days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 2 days ago
About PFX™ We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17...
In PersonTitle: End User Support Analyst (French Support) Location: MONTREAL & MIRABEL, QUEBEC Duration: 12+ Months Salary Range: C$41 INC Introduction We are seeking a skilled and enthusiastic System...
In Person- Siemens
- Dorval, QC (19 miles from Mirabel, QC)
- 16 days ago
- Dorval, QC (19 miles from Mirabel, QC)
- 16 days ago
Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity....
In PersonIT Help Desk Support Technician (Bilingual, Remote)
- #twiceasnice Recruiting
- Montreal, QC (21 miles from Mirabel, QC)
- 16 days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 16 days ago
Desk Support Technician Description Our client, a long-standing IT services firm, is seeking a remote IT Help Desk Support Technician to join their 24/7 team based in Montreal, Quebec....
RemoteSenior Technical Support Specialist macOS and Windows
- Randstad
- Montreal, QC (21 miles from Mirabel, QC)
- 26 days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 26 days ago
Join a multi-award-winning leader in the Canadian FinTech sector that is fundamentally redefining the mortgage industry through cutting-edge cloud technology. As a key member of our high-growth IT...
In Person- Randstad
- Montreal, QC (21 miles from Mirabel, QC)
- 27 days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 27 days ago
We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing. 12 month contract with possibility of...
In PersonCDN Mil Analyste Support Technique/CDN Mil Technical Support Analyst
- Textron
- Mirabel, QC
- 30+ days ago
- Mirabel, QC
- 30+ days ago
*** An english description is available below *** Bell Textron Canada ltee (BTCL) est a la recherche de nouvelles personnes talentueuses pour se joindre a son equipe, qui sont enthousiastes a...
In Person- AutoCanada
- Laval, QC (13 miles from Mirabel, QC)
- 30+ days ago
- Laval, QC (13 miles from Mirabel, QC)
- 30+ days ago
Joignezvous à l’aventure! Poste : Analyste du centre de services TI II Emplacement : BMW Laval Ville : Laval, QC T é l é travail possible : Non Classification : Temps plein, sur place, poste...
In PersonIT Applications Support Analyst (Bilingual French + English)
- American Air Liquide
- Montreal, QC (21 miles from Mirabel, QC)
- 30+ days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 30+ days ago
R10090397 IT Applications Support Analyst (Bilingual French + English) (Open) Location: Montreal, QC - Boul. Rene-Levesque O (ALC HO) - Digital & IT How will you CONTRIBUTE and GROW? We are...
In PersonStrong understanding of IT infrastructure components, including operating systems, hardware, networking, and software applications. Proficiency in English and French (B2 level)....
In PersonService Desk Agent (Bilingual)
- Montreal, QC (21 miles from Mirabel, QC)
- 30+ days ago
- Montreal, QC (21 miles from Mirabel, QC)
- 30+ days ago
Basic understanding of IT infrastructure components, including operating systems, hardware, networking, and software applications. Strong problem-solving and analytical skills....
In PersonSpecialiste de support a distance - Services Digitaux / Digital Services Remote Support Specialist
- Trane Technologies
- Laval, QC (13 miles from Mirabel, QC)
- 90+ days ago
- Laval, QC (13 miles from Mirabel, QC)
- 90+ days ago
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...
RemoteHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Mirabel, QC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mirabel, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »