Help Desk Technician Jobs in Wayne, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Engineer OR Field Engineer
- DCM Infotech Limited
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
Title: Desktop Support Engineer OR Field Engineer Location: Philadelphia, PA, Duration: 12+ Months Contract Job Responsibilities: Computer hardware set up, basic hardware and software...
In Person- UGI Corporation
- King of Prussia, PA (2 miles from Wayne, PA)
- 2 days ago
- King of Prussia, PA (2 miles from Wayne, PA)
- 2 days ago
Working knowledge of Windows operating system, MS Office suite (Word, Excel, PowerPoint, and Outlook). Knowledge of VoIP phone systems preferred. Knowledge of Citrix environment preferred....
In PersonIT-Support / ICT Workplace-Supporter (w/m/d) - 80%
- Kistler
- Winterthur, DE (20 miles from Wayne, PA)
- 4 days ago
- Winterthur, DE (20 miles from Wayne, PA)
- 4 days ago
Die Kistler Gruppe ist Weltmarktfuhrer in dynamischer Messtechnik. Wir stellen piezoelektrische Kraft-, Druck-, und Beschleunigungssensoren, sowie Drehmomentsensoren und andere Messsysteme her....
In PersonDesktop / Field Support Technician
- Teceze Ltd
- Philadelphia, PA (14 miles from Wayne, PA)
- 4 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 4 days ago
systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...
In PersonDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In Person- Mullen Coughlin LLC
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
IT Support Engineer II Mullen Coughlin is a highly successful, fast growing multi-country niche law firm focused exclusively on counseling organizations in the context of data privacy, including...
In Person- White Horse Village
- Newtown Square, PA (5 miles from Wayne, PA)
- 5 days ago
- Newtown Square, PA (5 miles from Wayne, PA)
- 5 days ago
systems, and applications....
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Norristown, PA (6 miles from Wayne, PA)
- 6 days ago
- Norristown, PA (6 miles from Wayne, PA)
- 6 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonSenior HR Analytics & Systems Support Specialist
- Venerable
- West Chester, PA (11 miles from Wayne, PA)
- 6 days ago
- West Chester, PA (11 miles from Wayne, PA)
- 6 days ago
The Sr. HR Analytics & System Support Specialist is responsible for developing and maintaining HR reports, dashboards, and data extracts while ensuring data integrity, governance, and compliance...
In PersonField Engineer 4/Computer Technician W2 Only
- Apidel Technologies
- Philadelphia, PA (14 miles from Wayne, PA)
- 6 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 6 days ago
Field Engineer 4/Computer Technician - W2 Only Location: Philadelphia, PA Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are...
In Person- Onbe, Inc
- Conshohocken, PA (5 miles from Wayne, PA)
- 7 days ago
- Conshohocken, PA (5 miles from Wayne, PA)
- 7 days ago
Summary: The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client...
In PersonSenior IT Help Desk Technician
- CACI
- King of Prussia, PA (2 miles from Wayne, PA)
- 8 days ago
- King of Prussia, PA (2 miles from Wayne, PA)
- 8 days ago
Desk Technician will be the sole onsite IT support for an office of approximately 70 end users....
In Person- Montgomery County (PA)
- Norristown, PA (6 miles from Wayne, PA)
- 8 days ago
- Norristown, PA (6 miles from Wayne, PA)
- 8 days ago
Reporting to the Client Assistance Manager, the Senior IT Help Desk Associate provides operational leadership for the ITS Help Desk, serving as the primary point of escalation and day-to-day...
RemoteTo Apply for this Job Click Here Location: 5 days/week on site in Wayne, PA Duration: 4-6+ month contract We are seeking a Desktop Support Technician with experience supporting Windows 11...
In PersonHelpdesk & Digital Support Technician
- DELTA COMMUNITY SUPPORTS
- Penllyn, PA (9 miles from Wayne, PA)
- 10 days ago
- Penllyn, PA (9 miles from Wayne, PA)
- 10 days ago
Understand and be able to use desktop and software support skills, including but not limited to: Microsoft Operating Systems (Windows 10, Server 2012, 2016, 2019) Microsoft Office (Word, Excel, PowerPoint...
In PersonDemographic Data for Wayne, PA
Moving to Wayne, PA? Find some basic demographic data about Wayne, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Wayne, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wayne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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