Help Desk Technician Jobs in Wayne, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technicia (Associate, Mid, or Senior)
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 hours ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 hours ago
systems and software Strong customer service orientation and ability to follow through issues to resolution....
Computer Tech Experienced Only
- Plymouth Meeting, PA (7 miles from Wayne, PA)
- 5 hours ago
- Plymouth Meeting, PA (7 miles from Wayne, PA)
- 5 hours ago
computer tech experienced only (plymouth meeting) compensation: $40/hour need to install components and software on computer system and and add multiple screens post id: ... [ ]
Technical Support Representative
- Audubon, PA (6 miles from Wayne, PA)
- 6 hours ago
- Audubon, PA (6 miles from Wayne, PA)
- 6 hours ago
Proficiency in multiple versions of the Windows operating system required. A working knowledge of Macintosh and Linux operating systems are highly desirable as well....
IT Help Desk / Support Specialist - Collegeville, PA
- Collegeville, PA (9 miles from Wayne, PA)
- 1 day ago
- Collegeville, PA (9 miles from Wayne, PA)
- 1 day ago
Overview GCG is currently seeking an IT Support Specialist to join our team within our Collegeville, PA office! As an integral member of our IT Support team, you will leverage technical know-how...
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Newtown Square, PA (5 miles from Wayne, PA)
- 1 day ago
- Newtown Square, PA (5 miles from Wayne, PA)
- 1 day ago
Skip to main content Saved jobs(0) - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite) This job is available in 2 locations See all Category Business Administration Job Id...
- Wilmington, DE (24 miles from Wayne, PA)
- 3 days ago
- Wilmington, DE (24 miles from Wayne, PA)
- 3 days ago
Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install,...
- Wilmington, DE (24 miles from Wayne, PA)
- 3 days ago
- Wilmington, DE (24 miles from Wayne, PA)
- 3 days ago
Imaging & Deployment: Develop and maintain desktop images for various operating systems and configurations....
- Doylestown, PA (21 miles from Wayne, PA)
- 3 days ago
- Doylestown, PA (21 miles from Wayne, PA)
- 3 days ago
The Tyndale Company, an 8x Top Workplace winner in PA and certified woman-owned business, is seeking a Help Desk Technician to support our growing team....
Support Engineer I (Frontline Central) Location: Wayne, PA, United States Description Support Engineer I - (Frontline Central) Location Requirements: Hybrid to Wayne or Naperville. Remote...
Support Engineer II (eStar/V3/eSped Solutions) Location: Wayne, PA, United States Description Support Engineer II (eStar/V3/eSped Solutions) Location Requirements: Hybrid to Wayne, PA office,...
Support Engineer I (SPM - Special Programs Management) Location: Wayne, PA, United States Description Support Engineer I - (SPM - Special Programs Management) Location Requirements: Hybrid to...
- Camden, NJ (17 miles from Wayne, PA)
- 3 days ago
- Camden, NJ (17 miles from Wayne, PA)
- 3 days ago
Teaches or trains team members how to troubleshoot Microsoft Office applications, G Suite collaboration tools, and MS/Mac operating systems....
- Camden, NJ (17 miles from Wayne, PA)
- 3 days ago
- Camden, NJ (17 miles from Wayne, PA)
- 3 days ago
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and Tier 2 level support for 1,000+ external...
Remote Work- Souderton, PA (16 miles from Wayne, PA)
- 4 days ago
- Souderton, PA (16 miles from Wayne, PA)
- 4 days ago
Experienceassisting Networking, Windows 10 operating systems, and corporate computing hardware. Strong diagnostics and troubleshooting skills....
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 5 days ago
NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN PHILADELPHIA. Desktop Support Information Technology consulting firm that has been servicing the demanding requirements of the...
Demographic Data for Wayne, PA
Moving to Wayne, PA? Find some basic demographic data about Wayne, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wayne, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wayne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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