Help Desk Technician Jobs in University Park, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-13 of 13 Jobs

IT Support Services II-Help Desk

Sundog
State College, PA (1 mile from University Park, PA)
3 days ago

State College, PA (1 mile from University Park, PA)
3 days ago

Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....

In Person

Sr Desktop Support Technician

University System of New Hampshire
State College, PA (1 mile from University Park, PA)
8 days ago

State College, PA (1 mile from University Park, PA)
8 days ago

Expertise and documented experience in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Microsoft Windows and...

In Person

Desktop Support Technician

University System of New Hampshire
State College, PA (1 mile from University Park, PA)
8 days ago

State College, PA (1 mile from University Park, PA)
8 days ago

Expertise in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Windows and Macintosh OSX computer platforms,...

In Person

Procurement Associate - Shared Services Help Desk

The Pennsylvania State University
State College, PA (1 mile from University Park, PA)
13 days ago

State College, PA (1 mile from University Park, PA)
13 days ago

Procurement Associate - Shared Services Help Desk The Pennsylvania State University paid time off, sick time, remote work United States, Pennsylvania, University Park 201 Old Main (Show on map)...

Remote

Procurement Associate - Shared Services Help Desk

Penn State University
University Park, PA
13 days ago

University Park, PA
13 days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Hybrid

Office and Technology Assistant

CenterWell
State College, PA (1 mile from University Park, PA)
17 days ago

State College, PA (1 mile from University Park, PA)
17 days ago

Office and Technology Assistant State College, PA 2 DAYS AGO 22567128 Summary State College, PA In-Person Competitive Salary 1 Years Experience High school graduate or equivalency certificate...

In Person

IT Support Staff - Part-Time (Student)

The Pennsylvania State University
State College, PA (1 mile from University Park, PA)
21 days ago

State College, PA (1 mile from University Park, PA)
21 days ago

IT Support Staff - Part-Time (Student) The Pennsylvania State University remote work United States, Pennsylvania, University Park 201 Old Main (Show on map) May 11, 2026 APPLICATION INSTRUCTIONS:...

Remote Part Time

IT Support Staff - Part-Time (Student)

Penn State University
University Park, PA
21 days ago

University Park, PA
21 days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Hybrid Part Time

Part Time IT Support Intership

The Pennsylvania State University
State College, PA (1 mile from University Park, PA)
24 days ago

State College, PA (1 mile from University Park, PA)
24 days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Remote Part Time

Technology Support Specialist II

Georgia College
State College, PA (1 mile from University Park, PA)
24 days ago

State College, PA (1 mile from University Park, PA)
24 days ago

KNOWLEDGE - In-depth knowledge of Microsoft Windows and macOS operating systems. - Proficiency with Microsoft Endpoint Manager (Intune) and JAMF. - Experience supporting mobile devices, peripherals,...

In Person

Part-Time IT Support - Auxiliary and Business Services

Penn State University
University Park, PA
30+ days ago

University Park, PA
30+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Hybrid Part Time

Part-Time IT Support - Auxiliary and Business Services (Summer Only)

The Pennsylvania State University
State College, PA (1 mile from University Park, PA)
30+ days ago

State College, PA (1 mile from University Park, PA)
30+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Remote Part Time

Onsite Desktop Support Technician

Genesis10
State College, PA (1 mile from University Park, PA)
45+ days ago

State College, PA (1 mile from University Park, PA)
45+ days ago

Onsite Desktop Support Technician#26-04706 State College, PA On-site Right to Hire Starts 5/04/2026 Ends 11/06/2026 Job Description Genesis10 is currently seeking a Service Desk Technician for a...

In Person

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Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in University Park, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in University Park, PA offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in University Park, PA

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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