Help Desk Technician Jobs in State College, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In Person- University System of New Hampshire
- State College, PA
- 8 days ago
- State College, PA
- 8 days ago
Expertise and documented experience in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Microsoft Windows and...
In Person- University System of New Hampshire
- State College, PA
- 8 days ago
- State College, PA
- 8 days ago
Expertise in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Windows and Macintosh OSX computer platforms,...
In PersonProcurement Associate - Shared Services Help Desk
- The Pennsylvania State University
- State College, PA
- 14 days ago
- State College, PA
- 14 days ago
Procurement Associate - Shared Services Help Desk The Pennsylvania State University paid time off, sick time, remote work United States, Pennsylvania, University Park 201 Old Main (Show on map)...
RemoteProcurement Associate - Shared Services Help Desk
- Penn State University
- University Park, PA (1 mile from State College, PA)
- 14 days ago
- University Park, PA (1 mile from State College, PA)
- 14 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
HybridOffice and Technology Assistant
- CenterWell
- State College, PA
- 18 days ago
- State College, PA
- 18 days ago
Office and Technology Assistant State College, PA 2 DAYS AGO 22567128 Summary State College, PA In-Person Competitive Salary 1 Years Experience High school graduate or equivalency certificate...
In PersonIT Support Staff - Part-Time (Student)
- The Pennsylvania State University
- State College, PA
- 22 days ago
- State College, PA
- 22 days ago
IT Support Staff - Part-Time (Student) The Pennsylvania State University remote work United States, Pennsylvania, University Park 201 Old Main (Show on map) May 11, 2026 APPLICATION INSTRUCTIONS:...
Remote Part TimeIT Support Staff - Part-Time (Student)
- Penn State University
- University Park, PA (1 mile from State College, PA)
- 22 days ago
- University Park, PA (1 mile from State College, PA)
- 22 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Hybrid Part TimePart Time IT Support Intership
- The Pennsylvania State University
- State College, PA
- 25 days ago
- State College, PA
- 25 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Remote Part TimeTechnology Support Specialist II
- Georgia College
- State College, PA
- 25 days ago
- State College, PA
- 25 days ago
KNOWLEDGE - In-depth knowledge of Microsoft Windows and macOS operating systems. - Proficiency with Microsoft Endpoint Manager (Intune) and JAMF. - Experience supporting mobile devices, peripherals,...
In PersonPart-Time IT Support - Auxiliary and Business Services
- Penn State University
- University Park, PA (1 mile from State College, PA)
- 30+ days ago
- University Park, PA (1 mile from State College, PA)
- 30+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Hybrid Part TimePart-Time IT Support - Auxiliary and Business Services (Summer Only)
- The Pennsylvania State University
- State College, PA
- 30+ days ago
- State College, PA
- 30+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Remote Part TimeOnsite Desktop Support Technician
- Genesis10
- State College, PA
- 45+ days ago
- State College, PA
- 45+ days ago
Onsite Desktop Support Technician#26-04706 State College, PA On-site Right to Hire Starts 5/04/2026 Ends 11/06/2026 Job Description Genesis10 is currently seeking a Service Desk Technician for a...
In PersonDemographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in State College, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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