Help Desk Technician Jobs in Prairie Rose, ND
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Bravera Bank
- Fargo, ND (9 miles from Prairie Rose, ND)
- 5 days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 5 days ago
Bravera Holdings Corp. is hiring for a Desktop Support position in Fargo, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in...
In PersonBe part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
In Person- Aston Carter
- Fargo, ND (9 miles from Prairie Rose, ND)
- 13 days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 13 days ago
Service Desk Analyst Job Description The Service Desk Analyst provides Tier 1 technical assistance and administrative support to internal employees via phone and email. This role focuses on...
In Person ContractBiomedical Equipment Support Specialist
- Fargo VA Medical Center
- Fargo, ND (9 miles from Prairie Rose, ND)
- 19 days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 19 days ago
systems, and McAfee)....
In Person Part TimeClinical Service Desk-Helpdesk Associate-REMOTE-US
- NTT Communications
- Fargo, ND (9 miles from Prairie Rose, ND)
- 21 days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 21 days ago
Req ID: 371542 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
RemoteClinical Applications Support Analyst - Inpatient
- Sanford Health
- Fargo, ND (9 miles from Prairie Rose, ND)
- 21 days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 21 days ago
Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care...
In PersonIT Support Desk Technician, Fargo ND (In Person Position)
- MedBridge Healthcare
- Fargo, ND (9 miles from Prairie Rose, ND)
- 30+ days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 30+ days ago
Exceptional problem-solving abilities, cultivated through at least three years of customer service experience and prior roles as an IT Help Desk Technician....
In Person- Moorhead School District 152
- Moorhead, MN (9 miles from Prairie Rose, ND)
- 30+ days ago
- Moorhead, MN (9 miles from Prairie Rose, ND)
- 30+ days ago
Building Computer Technician Moorhead School District 152 District - Moorhead, Minnesota This job is also posted in Moorhead School District 152 Job Details Job ID:5684813 Application Deadline:Jun...
In Person- Aston Carter
- Fargo, ND (9 miles from Prairie Rose, ND)
- 45+ days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 45+ days ago
IT Help Desk Analyst Location: Fargo, ND Type: Full-Time We're hiring an IT Help Desk Analyst to provide technical support to end users via phone, email, and in person. This role focuses on...
In Person ContractIT Support Associate II, Operations Technology Solution (OTS)
- Amazon
- Fargo, ND (9 miles from Prairie Rose, ND)
- 60+ days ago
- Fargo, ND (9 miles from Prairie Rose, ND)
- 60+ days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonDemographic Data for Prairie Rose, ND
Moving to Prairie Rose, ND? Find some basic demographic data about Prairie Rose, ND below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Prairie Rose, ND
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Prairie Rose, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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