Help Desk Technician Jobs in North Dakota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Salary/Position Classification $14.00 hourly, Non-Exempt (Eligible for overtime) 12-15 hours per week 100% Remote Work Availability: No Hybrid Work Availability (requires some time on campus): No...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Salary/Position Classification $12.00 Hourly, Non-Exempt (Eligible for overtime) 10-15 hours per week 100% Remote Work Availability: No Hybrid Work Availability: No Purpose of Position This is a...
Exceptional problem-solving abilities, cultivated through at least three years of customer service experience and prior roles as an IT Help Desk Technician....
Help Desk Specialist Salary: $46,191.52 Annually Description This is a standard position description whose function is to provide assistance to a specialized assistance program for users in...
systems and software Familiarity with basic support of TCP/IP networks Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) Familiarity with Telephony Familiarity...
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
Help Desk Assistant CATEGORIES: Collaboration & teamwork, Communication, Critical thinking & problem solving, Professionalism, Student, Student Services, Technology DEPARTMENT: Academic Support...
A solid understanding of computer hardware, operating systems, and networking fundamentals will enable you to troubleshoot effectively....
Remote -Technology Technical Support Representative
- Mountain, ND
- 30+ days ago
- Mountain, ND
- 30+ days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
Remote WorkJob Summary: The Technical Support Specialist serves as liaison between operations and customers during the post-sales phase of the sales cycle. This role is accountable for new account setup,...
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in North Dakota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »