Help Desk Technician Jobs in Winston Salem, NC

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-13 of 13 Jobs

Application Support Analyst Lead

  • Ashley Furniture
  • Advance, NC (17 miles from Winston Salem, NC)
  • 4 days ago
  • Advance, NC (17 miles from Winston Salem, NC)
  • 4 days ago

Build Your Career with Ashley Application Support Analyst Lead Schedule: Sun-Thur 10:30pm-7am CST (ONSITE) What Will You Do? The Lead Application Support Analyst is responsible for providing...

In Person

Component Manufacturing Implementation & Support Specialist - Truss Design

  • Simpson Manufacturing Company, Inc.
  • High Point, NC (16 miles from Winston Salem, NC)
  • 7 days ago
  • High Point, NC (16 miles from Winston Salem, NC)
  • 7 days ago

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...

Remote

Service Desk Tech II - Greensboro, NC

  • Clayton Homes
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 8 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 8 days ago

Position Summary The Service Desk role serves as a liaison between technology teams and the business. Providing support for Clayton team members with first line of contact for troubleshooting...

In Person

IT Support Associate

  • Ace Avant Concrete Construction
  • Archdale, NC (20 miles from Winston Salem, NC)
  • 11 days ago
  • Archdale, NC (20 miles from Winston Salem, NC)
  • 11 days ago

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a...

In Person

Executive IT Support Engineer, End User Computing

  • Inmar
  • Winston Salem, NC
  • 12 days ago
  • Winston Salem, NC
  • 12 days ago

Under the general direction of a manager, the Executive IT Support Engineer, End User Computing is a highly visible and service-driven role responsible for providing premium, high-touch IT support...

In Person

Production Support Engineer III

  • Truist Financial Corporation
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 15 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 15 days ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

In Person

Technical Support Representative

  • Old Dominion Freight Line
  • Thomasville, NC (18 miles from Winston Salem, NC)
  • 16 days ago
  • Thomasville, NC (18 miles from Winston Salem, NC)
  • 16 days ago

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters...

In Person

Onsite Support Engineer

  • TATA Consultancy Services
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 19 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 19 days ago

Must Have Technical/Functional Skills Good knowledge about Laptop/Desktop device management and troubleshooting for operating System Troubleshooting Audio/Video devices in meeting rooms Management and...

In Person

Senior IT Support Technician

  • CRG
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 20 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 20 days ago

Support Windows 11 operating systems and troubleshoot end-user issues related to desktops, laptops, and business applications....

Hybrid

MSP Level 2 Technician

  • TeamLogic IT
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 27 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 27 days ago

Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V....

In Person

Help Desk Technician / Executive Service Desk

  • Elior North America
  • Winston Salem, NC
  • 45+ days ago
  • Winston Salem, NC
  • 45+ days ago

Apply Now Active Filters Help Desk Technician /... Wayne, PA Clear All Powered By Cookie Policy We use cookies to improve your experience on our site....

In Person

Computer Technician

  • Goodwill Industries of Central North Carolina
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 45+ days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 45+ days ago

Erases previously stored dataand installs operating systems/ software packages/ drivers onto computers. Maintainaccurate inventory system and accurate log of all licenses....

In Person

Desktop Engineer III (Hybrid - Greensboro, NC)

  • Ovation Healthcare
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 60+ days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 60+ days ago

Supports the installation, configuration, and maintenance of desktop hardware and software, including operating systems, applications, and peripherals so users have functioning desktop applications...

Hybrid

Demographic Data for Winston Salem, NC

Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.

Local
National
272,203
6,332
Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
FutureLearn
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Winston Salem, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Winston Salem, NC offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Winston Salem, NC
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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