Help Desk Technician Jobs in Liberty, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Institutional Systems Support Specialist
- Alamance Community College
- Graham, NC (13 miles from Liberty, NC)
- 2 days ago
- Graham, NC (13 miles from Liberty, NC)
- 2 days ago
The Institutional Systems Support Specialist provides administrative and technical support for institutional systems, processes, and tools that support the Colleges academic operations and...
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- High Point, NC (24 miles from Liberty, NC)
- 7 days ago
- High Point, NC (24 miles from Liberty, NC)
- 7 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteService Desk Tech II - Greensboro, NC
- Clayton Homes
- Greensboro, NC (17 miles from Liberty, NC)
- 8 days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 8 days ago
Position Summary The Service Desk role serves as a liaison between technology teams and the business. Providing support for Clayton team members with first line of contact for troubleshooting...
In Person- Ace Avant Concrete Construction
- Archdale, NC (21 miles from Liberty, NC)
- 11 days ago
- Archdale, NC (21 miles from Liberty, NC)
- 11 days ago
Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a...
In PersonProduction Support Engineer III
- Truist Financial Corporation
- Greensboro, NC (17 miles from Liberty, NC)
- 15 days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 15 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
In Person- TATA Consultancy Services
- Greensboro, NC (17 miles from Liberty, NC)
- 19 days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 19 days ago
Must Have Technical/Functional Skills Good knowledge about Laptop/Desktop device management and troubleshooting for operating System Troubleshooting Audio/Video devices in meeting rooms Management and...
In Person- CRG
- Greensboro, NC (17 miles from Liberty, NC)
- 20 days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 20 days ago
Support Windows 11 operating systems and troubleshoot end-user issues related to desktops, laptops, and business applications....
Hybrid- TATA Consultancy Services
- Liberty, NC
- 21 days ago
- Liberty, NC
- 21 days ago
. • Troubleshoot Operating System issue....
In Person- State Street Corporation
- Burlington, NC (10 miles from Liberty, NC)
- 22 days ago
- Burlington, NC (10 miles from Liberty, NC)
- 22 days ago
system fundamentals Relevant technical course work and/or technical academic projects....
In Person- TeamLogic IT
- Greensboro, NC (17 miles from Liberty, NC)
- 27 days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 27 days ago
Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V....
In PersonTechnical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
In PersonTechnical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
In Person- Goodwill Industries of Central North Carolina
- Greensboro, NC (17 miles from Liberty, NC)
- 45+ days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 45+ days ago
Erases previously stored dataand installs operating systems/ software packages/ drivers onto computers. Maintainaccurate inventory system and accurate log of all licenses....
In PersonDesktop Engineer III (Hybrid - Greensboro, NC)
- Ovation Healthcare
- Greensboro, NC (17 miles from Liberty, NC)
- 60+ days ago
- Greensboro, NC (17 miles from Liberty, NC)
- 60+ days ago
Supports the installation, configuration, and maintenance of desktop hardware and software, including operating systems, applications, and peripherals so users have functioning desktop applications...
HybridDemographic Data for Liberty, NC
Moving to Liberty, NC? Find some basic demographic data about Liberty, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Liberty, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Liberty, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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