Help Desk Technician Jobs in Concord, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Charlotte, NC (20 miles from Concord, NC)
- 4 hours ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 hours ago
SQL and relational databases....
- Charlotte, NC (20 miles from Concord, NC)
- 5 hours ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 hours ago
Technical Support Analyst Genesis10 is seeking a Technical Support Analyst for a 14+ month contract position with an insurance company located in Charlotte, NC. This role is 5 days a week, onsite...
- Charlotte, NC (20 miles from Concord, NC)
- 5 hours ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 hours ago
Abound Health is seeking an IT Support Engineer to join our OnTarget technology team. This is a hybrid role (applicants preferably located in the Charlotte, NC area). In this role, you will report...
Technology Support Specialist- Charlotte
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
Technology Support Specialist- Charlotte Job#: 2077883 Job Description: Our great client in Charlotte, NC has an immediate opening for a Technology Success Consultant. This is a 6 month contract...
Infrastructure Platform Support Engineer with Gen AI
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
Infrastructure Platform Support Engineer with Gen AI Infrastructure Platform Support Engineer Hartford, CT OR Charlotte, NC (Onsite) 12 Months Infrastructure Platform Support Engineer (Infra /...
Senior ETL Support Engineer (Bank/ Finance Domain)
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
Senior ETL Support Engineer (Bank/ Finance Domain) R ole : Senior ETL Support Engineer (Bank/ Finance Domain) Location : Charlotte, NC Experience : 8+ years Key Skills : Ab Initio Administration &...
Technical support and Operational Stability
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
SQL and relational databases. Familiar with tools like Splunk, AppDynamics, ELK, Control-M, etc....
Epic Cupid-Radiant Support Specialist
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Help Desk Technician Vaco $30.00 - $35.00 / hr United States, North Carolina, Charlotte Jun 07, 2025 We are seeking a skilled Help Desk Technician for a short-term, 1-month contract to assist with IT...
Level 3 Production Support Engineer
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Level 3 Production Support Engineer Job#: 2077194 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client....
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Senior ETL Support Engineer [Charlotte, NC, 28246] | 2025-06-10 16:45:22 Job Description Requirement is for someone to monitor Ab Initio jobs, analyze if any issues and error in the job executions...
L2/L3 Payments Support Engineer
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Proficiency in SQL and relational databases. Experience with monitoring and automation tools such as Splunk, AppDynamics, ELK, and Control-M....
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Insight Global is looking for a Desktop Support Technician to facilitate the refresh of hardware (laptops & desktops, peripherals, etc.) to bring equipment current with county hardware standards...
Global Support Engineer II - Surgical Robotics
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
We anticipate the application window for this opening will close on - 18 Jun 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare...
Senior Cybersecurity - WAF/Proxy Support Engineer
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
development, deployment, and operation Strong understanding of TCP/IP, web protocols, networking, DNS and security concepts Expertise with mainstream operating systems, web services, programming languages...
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Concord, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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