Desktop Support

Job Title : Desktop Support

Location : 2730 West Tyvola Road Charlotte, NC 28217-4578

Duration : 12+ months Contract (with possible extension)

Job Description:

• Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.

• Provide support on various laptop, desktop and tablet running Win 7/10 /11

• Refresh IMAC

• Imaging, Refreshes

• Experience in performing warehouse duties

• Need expertise in troubleshooting, Incident work

• Understanding the impacts of Active directory and domains would be helpful and data migration too.

• Installation, configuration and maintenance of windows, hardware’s and software’s.

• Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)