Help Desk Technician Jobs in New York City, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- New York, NY (2 miles from New York City, NY)
- 5 hours ago
- New York, NY (2 miles from New York City, NY)
- 5 hours ago
Support Engineer positions offered by Citadel Enterprise Americas Services LLC (New York, NY). Responsible for developing a risk platform, including VaR and stress scenarios, factor exposures,...
- New York, NY (2 miles from New York City, NY)
- 5 hours ago
- New York, NY (2 miles from New York City, NY)
- 5 hours ago
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent,...
- New York, NY (2 miles from New York City, NY)
- 6 hours ago
- New York, NY (2 miles from New York City, NY)
- 6 hours ago
Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.- Analyze user needs and software requirements to determine feasibility of...
- Bowling Green, NY (1 mile from New York City, NY)
- 6 hours ago
- Bowling Green, NY (1 mile from New York City, NY)
- 6 hours ago
Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion...
- New York, NY (2 miles from New York City, NY)
- 6 hours ago
- New York, NY (2 miles from New York City, NY)
- 6 hours ago
Service Desk Tier 1 Helpdesk JOB TITLE: Service Desk Tier 1 Helpdesk JOB LOCATION: New York City, NY (290 Broadway - Ted Weiss Federal Building) WAGE RANGE*:$22-24 JOB NUMBER: 25-02769 REQUIRED...
Senior Customer Technical Support Specialist, Informatics - 3rd Shift - REMOTE
- New York, NY (2 miles from New York City, NY)
- 7 hours ago
- New York, NY (2 miles from New York City, NY)
- 7 hours ago
Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to...
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
Overview At Privy, we build the authentication and cryptographic key management tools that power onboarding for hundreds of companies built on blockchain infrastructure and distributed systems....
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
Description Desktop Support Specialist I - Digital and Technology Partners - Monday - Friday 9am - 5pm Various Multiple Locations The Desktop Support Specialist I is responsible for delivering...
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
- New York, NY (2 miles from New York City, NY)
- 8 hours ago
We are looking for a Technical Support Engineer to join our team in our New York office! There are a few things we take really seriously here at monday.com: building an amazing product and...
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (13 miles from New York City, NY)
- 21 hours ago
- Saddle Brook, NJ (13 miles from New York City, NY)
- 21 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of...
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Hands-on experience with Windows and macOS operating systems and networking....
Senior Manager, IT Support & Operations
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
systems....
Desktop Support Analyst I, St. Peters Hospital, Albany, NY
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
FIX Onboarding and Production Support Specialist
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
FIX Onboarding and Production Support Specialist Role: FIX Onboarding and Production Support Specialist Location : New York City, NY (Onsite) Duration: Long term Job Description: Seeking a...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New York City, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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