Help Desk Technician Jobs in Trenton, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Engineer/IT Support Lead
- Freehold, NJ (23 miles from Trenton, NJ)
- 13 hours ago
- Freehold, NJ (23 miles from Trenton, NJ)
- 13 hours ago
The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 22 hours ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 22 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Technical Support Engineer, Hardware
- Somerset, NJ (22 miles from Trenton, NJ)
- 22 hours ago
- Somerset, NJ (22 miles from Trenton, NJ)
- 22 hours ago
Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
Senior IT Support Analyst (US)
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 6 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 6 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
IT Support Analyst Willow Grove
- Willow Grove, PA (20 miles from Trenton, NJ)
- 7 days ago
- Willow Grove, PA (20 miles from Trenton, NJ)
- 7 days ago
IT Support Analyst Our client is seeking an IT Support Analyst who will serve as the frontline technical resource supporting both on-site staff and remote users across the organization. This role...
Technical Support, Co-op (4988)
- Cranbury, NJ (13 miles from Trenton, NJ)
- 7 days ago
- Cranbury, NJ (13 miles from Trenton, NJ)
- 7 days ago
Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 8 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 8 days ago
Job Order Number: DE9963903 Job Title: IT Support Analyst IV (US) Company: TD Bank Location: Mount Laurel, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
- Huntingdon Valley, PA (17 miles from Trenton, NJ)
- 8 days ago
- Huntingdon Valley, PA (17 miles from Trenton, NJ)
- 8 days ago
OVERVIEW Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent...
- Pennsauken, NJ (24 miles from Trenton, NJ)
- 13 days ago
- Pennsauken, NJ (24 miles from Trenton, NJ)
- 13 days ago
Minimum two (2) years Help Desk support experience. IT industry certifications a plus. Ability to troubleshoot issues to resolution via the telephone and quickly learn new technologies....
Network Support Engineer // Local Travel in Bucks County
- Doylestown, PA (22 miles from Trenton, NJ)
- 14 days ago
- Doylestown, PA (22 miles from Trenton, NJ)
- 14 days ago
A healthcare organization based in Bucks County, PA is looking to hire a full-time Network Support Engineer on a 6-month contract with the potential for conversion. You will be working on a...
Business Unit Application Support Analyst III (US) - Salesforce
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 15 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 15 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Help Desk Support Analyst Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates....
Remote Work- Bryn Athyn, PA (17 miles from Trenton, NJ)
- 16 days ago
- Bryn Athyn, PA (17 miles from Trenton, NJ)
- 16 days ago
HelpDesk Technician POSITION: HelpDesk Technician(s) # of POSITIONS OPEN: As Needed WHERE: Pendleton Hall College Office/Across campus as needed WHEN: Varies, as work arises HOURS: varies...
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 17 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 17 days ago
Skills Help desk support, Troubleshooting, Customer service, configuration, ticketing system, networking protocols, NOC, Support Additional Skills & Qualifications Help desk experience: 1-3 years (Preferred...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Trenton, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »