Help Desk Technician Jobs in Trenton, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Somerset, NJ (22 miles from Trenton, NJ)
- 19 hours ago
- Somerset, NJ (22 miles from Trenton, NJ)
- 19 hours ago
systems in an enterprise environment required + Experience supporting Android and iOS mobile devices required + Experience supporting Macs is a plus + Self-directed with an ability to work both independently...
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Technical Support Engineer - Mainframe
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
Please Note:** **1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)** **2. If you already have a Candidate...
Desktop Support - Audio Video Tech Role is Desktop Support - Audio Video Tech Position is Onsite Interview type is Either iLinc Web Cam or In Person interview Start Date: 06/29/2025 & End Date:...
Desktop Support Consultant Job Title: Desktop Support Consultant Location: Trenton, NJ (Onsite) Duration: Long Term In-Person Job Description: 3+ years of experience supporting/troubleshooting...
Desktop Support Audio/Video Analyst Description: 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room...
Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768
- Trenton, NJ
- 1 day ago
- Trenton, NJ
- 1 day ago
Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768 One of our premier clients is looking for Desktop Support/AV Analyst in Trenton, NJ for a contract position. If interested, please...
Desktop Support audio/video Support Hello, Zenosys is looking for NJOAG Desktop Support - AV Analyst (765768 client Trenton, NJ If you are available and interested in the below opportunity, please...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
IT Service Desk Analyst II (On-site) - Dayton, NJ
- Dayton, NJ (16 miles from Trenton, NJ)
- 2 days ago
- Dayton, NJ (16 miles from Trenton, NJ)
- 2 days ago
Knowledge and experience in IT Support and Operations: End-user hardware, software, and operating systems (Windows XP, 7, 10) Troubleshooting and network related issues and protocols Mobile device support...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Sr Technical Support, Medical Imaging (EHR, HL7, DB - SQL or Oracle)
- Trenton, NJ
- 2 days ago
- Trenton, NJ
- 2 days ago
Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Trenton, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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