Help Desk Technician Jobs in Trenton, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Desktop Support Technician
- Bordentown Regional School District
- Bordentown, NJ (8 miles from Trenton, NJ)
- 4 hours ago
- Bordentown, NJ (8 miles from Trenton, NJ)
- 4 hours ago
Install, configure, and maintain desktop operating systems and applications. Collaborate with end-users to provide training and guidance on technology usage....
In PersonStudent Assistant (IT Support) 10 Vacancies
- Rutgers University
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 7 hours ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 7 hours ago
Position Summary: Rutgers School of Health Professions ( SHP ) is seeking Student Assistants to work in the Dean's Office Administration, Office of Technology Integration. The Student Assistants...
In Person- TG Therapeutics Inc.
- Morrisville, PA (3 miles from Trenton, NJ)
- 1 day ago
- Morrisville, PA (3 miles from Trenton, NJ)
- 1 day ago
Title: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within...
RemoteProvide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments....
In Person- SmartIMS Inc.
- Plainsboro, NJ (11 miles from Trenton, NJ)
- 2 days ago
- Plainsboro, NJ (11 miles from Trenton, NJ)
- 2 days ago
Troubleshoot and repair personal computer equipment and mobile devices. Analyze user-related problems to determine the source and notify appropriate personnel while assisting in resolution....
In Person- Murtech Staffing & Solutions
- Princeton, NJ (11 miles from Trenton, NJ)
- 2 days ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 2 days ago
Contract Technical Support Specialist Posted on 26 May 26 by Andy Ringer Princeton, NJ $ - $ Job Description Technical Support Specialist (Entry-Level) Location: Princeton, NJ Schedule:...
In PersonSr IT Support Analyst (US) Ramblewood, NJ, USA
- TD Bank Group
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 11 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 11 days ago
Qualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In Person- Ocean Power Technologies
- Monroe Township, NJ (18 miles from Trenton, NJ)
- 12 days ago
- Monroe Township, NJ (18 miles from Trenton, NJ)
- 12 days ago
Job Title: Customer Support Engineer Location: Role is onsite in Monroe Twp NJ, some flexibility /remote work from home with occasional travel to customer sites, manufacturing facilities, or...
Remote- CBIZ, Inc.
- Trevose, PA (12 miles from Trenton, NJ)
- 13 days ago
- Trevose, PA (12 miles from Trenton, NJ)
- 13 days ago
#LI-CF2 #LI-Hybrid Essential Functions and Primary Duties Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and...
HybridIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Florence, NJ (7 miles from Trenton, NJ)
- 14 days ago
- Florence, NJ (7 miles from Trenton, NJ)
- 14 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- TD Bank
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 15 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 15 days ago
Qualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In PersonIT Support Engineer I, Ops Tech Solutions (OTS)
- Amazon
- Florence, NJ (7 miles from Trenton, NJ)
- 15 days ago
- Florence, NJ (7 miles from Trenton, NJ)
- 15 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
In PersonJob Order Number: DF0760972 Job Title: Salesforce Production Support Engineer Company: Cognizant Location: Trenton, NJ Salary: Education: Information Not Provided Experience: Information Not...
In Person- Lifestyle Support Services
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 17 days ago
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 17 days ago
Help desk / office 365 - remote work FEASTERVILLE TREVOSE, PA 1 DAYS AGO 22566863 Summary FEASTERVILLE TREVOSE, PA Remote Competitive Salary 3 Years Experience High school graduate or equivalency...
Remote- Rutgers
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 19 days ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 19 days ago
Recruitment/Posting Title: User Support Specialist III Job Category: Staff & Executive - Information Technology Department: OIT - Health Sciences IT Overview: Rutgers, The State University of New...
In PersonDemographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Trenton, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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