Help Desk Technician Jobs in Mount Laurel, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TG Therapeutics Inc.
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 19 hours ago
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 19 hours ago
Title: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within...
RemoteDesktop Support Engineer OR Field Engineer
- DCM Infotech Limited
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Title: Desktop Support Engineer OR Field Engineer Location: Philadelphia, PA, Duration: 12+ Months Contract Job Responsibilities: Computer hardware set up, basic hardware and software...
In Person- Sunrise Systems, Inc.
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 1 day ago
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 1 day ago
Provide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments....
In PersonDesktop / Field Support Technician
- Teceze Ltd
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...
In PersonDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In Person- Mullen Coughlin LLC
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
IT Support Engineer II Mullen Coughlin is a highly successful, fast growing multi-country niche law firm focused exclusively on counseling organizations in the context of data privacy, including...
In PersonField Engineer 4/Computer Technician W2 Only
- Apidel Technologies
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 6 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 6 days ago
Field Engineer 4/Computer Technician - W2 Only Location: Philadelphia, PA Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are...
In Person- Onbe, Inc
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 6 days ago
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 6 days ago
Summary: The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client...
In PersonHelpdesk & Digital Support Technician
- DELTA COMMUNITY SUPPORTS
- Penllyn, PA (23 miles from Mount Laurel, NJ)
- 10 days ago
- Penllyn, PA (23 miles from Mount Laurel, NJ)
- 10 days ago
Understand and be able to use desktop and software support skills, including but not limited to: Microsoft Operating Systems (Windows 10, Server 2012, 2016, 2019) Microsoft Office (Word, Excel, PowerPoint...
In PersonSr IT Support Analyst (US) Ramblewood, NJ, USA
- TD Bank Group
- Mount Laurel, NJ
- 11 days ago
- Mount Laurel, NJ
- 11 days ago
Qualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In Person- CBIZ, Inc.
- Trevose, PA (14 miles from Mount Laurel, NJ)
- 12 days ago
- Trevose, PA (14 miles from Mount Laurel, NJ)
- 12 days ago
#LI-CF2 #LI-Hybrid Essential Functions and Primary Duties Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and...
HybridIT Support Associate II , Ops Tech Solutions (OTS)
- Amazon
- West Deptford, NJ (18 miles from Mount Laurel, NJ)
- 13 days ago
- West Deptford, NJ (18 miles from Mount Laurel, NJ)
- 13 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonDistrict - Building Computer Technician
- Upper Darby School District
- Upper Darby, PA (18 miles from Mount Laurel, NJ)
- 14 days ago
- Upper Darby, PA (18 miles from Mount Laurel, NJ)
- 14 days ago
Configure, install, and repair operating system and application software. Configure and install hardware and software upgrades. Install, repair, and test network and telephone wiring....
In PersonSchool Building Technology Assistant - Elementary
- Elementary
- Havertown, PA (21 miles from Mount Laurel, NJ)
- 14 days ago
- Havertown, PA (21 miles from Mount Laurel, NJ)
- 14 days ago
School Building Technology Assistant - Elementary Haverford Township School District Elementary - Havertown, Pennsylvania This job is also posted in Haverford Township School District Job Details...
In PersonQualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In PersonDemographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mount Laurel, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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