Help Desk Technician Jobs in Jersey City, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Bronx, NY (10 miles from Jersey City, NJ)
- moments ago
- Bronx, NY (10 miles from Jersey City, NJ)
- moments ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
USCB Application Support Analyst
- Whippany, NJ (19 miles from Jersey City, NJ)
- 11 hours ago
- Whippany, NJ (19 miles from Jersey City, NJ)
- 11 hours ago
Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will...
Desktop support Windows Migration -Onsite in NYC, 5 days a week
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
Job Title: Desktop support Windows Migration Location: NYC,NY- 5 days in office NO REMOTE Duration: 6-12 months Job Description: Windows 10 to 11 migration experience is mandatory, and 85% of...
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 13 hours ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 13 hours ago
Overview IITS support technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices. Responsibilities Provides...
IT Support Technician (HIRING ASAP)
- Parsippany, NJ (19 miles from Jersey City, NJ)
- 13 hours ago
- Parsippany, NJ (19 miles from Jersey City, NJ)
- 13 hours ago
Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across...
- Township of Washington, NJ (17 miles from Jersey City, NJ)
- 17 hours ago
- Township of Washington, NJ (17 miles from Jersey City, NJ)
- 17 hours ago
Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...
- New York, NY (4 miles from Jersey City, NJ)
- 18 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 18 hours ago
IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...
Senior IT Support Analyst (US)
- New York, NY (4 miles from Jersey City, NJ)
- 22 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 22 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all...
- New York City, NY (3 miles from Jersey City, NJ)
- 23 hours ago
- New York City, NY (3 miles from Jersey City, NJ)
- 23 hours ago
Knowledge of Operating Systems, Windows, MAC, and Linux. General knowledge of Audio/Video systems and Academic related software packages Familiarity with POS systems....
- Rumson, NJ (24 miles from Jersey City, NJ)
- 23 hours ago
- Rumson, NJ (24 miles from Jersey City, NJ)
- 23 hours ago
AV Computer Tech JobID: 406 Position Type: Technology/Computer Technician Date Posted: 8/27/2025 Location: Rumson-Fair Haven Regional High School Date Available: 10/01/2025 Closing Date:...
IT User Support Analyst New York University
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
IT User Support Analyst US-NY-New York Job ID: 2025-14901 Type: Student Health Center # of Openings: 1 Category: Technology New York University Overview Analyze, evaluate and diagnose escalated...
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 1 day ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 1 day ago
Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges....
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Operations (Tech) | Level 2 (USD) Location: New York, New York Duration: Contract Job ID: 168278 Job Overview: The Operations (Tech) | Level 2 role is a critical position within the Executive...
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Jersey City, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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