Help Desk Technician Jobs in Jersey City, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Junior Computer Technician Full-Time Brooklyn, NY
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 9 hours ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 9 hours ago
Junior Computer Technician Full-Time Brooklyn, NY PITS Data Recovery is a data recovery company providing professional services across multiple locations. We are looking for a reliable Junior...
In Person Full TimeIT Support Level 1 Specialist - Hudson Tunnel Project
- NPAworldwide Recruitment Network
- Newark, NJ (4 miles from Jersey City, NJ)
- 15 hours ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 15 hours ago
IT Support Level 1 Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-100000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/01/2026 Job Description...
In PersonIT Service Desk Analyst - VN2730
- Marex Group, Plc.
- New York, NY (4 miles from Jersey City, NJ)
- 19 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 19 hours ago
Diversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and...
In Person(Remote) Level 2 Support Specialist
- Harris Computer Systems
- New York, NY (4 miles from Jersey City, NJ)
- 19 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 19 hours ago
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonTechnical Support, Associate / New York, NY
- BlackRock, Inc.
- New York, NY (4 miles from Jersey City, NJ)
- 20 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 20 hours ago
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS....
Hybrid- Assa Abloy
- Bogota, NJ (10 miles from Jersey City, NJ)
- 20 hours ago
- Bogota, NJ (10 miles from Jersey City, NJ)
- 20 hours ago
Unete a nuestro equipo en ASSA ABLOY! Estamos buscando el mejor talento, te invitamos a ser parte del Equipo de TI (Tecnologia) como Especialista de Soluciones TI - sede Bogota. El proposito de la...
In Person- Expeditors
- Edison, NJ (20 miles from Jersey City, NJ)
- 21 hours ago
- Edison, NJ (20 miles from Jersey City, NJ)
- 21 hours ago
Maintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In PersonFront Office Securitization / IRD Application Support Analyst
- Cyma Systems Inc
- New York City, NY (3 miles from Jersey City, NJ)
- 1 day ago
- New York City, NY (3 miles from Jersey City, NJ)
- 1 day ago
Title: Front Office Securitization / IRD Application Support Analyst Location: New York City, NY (Midtown) – Onsite Duration: Long-Term Contract Interview Process: 1st Round Teams Video Interview,...
Remote- Barclays
- Whippany, NJ (19 miles from Jersey City, NJ)
- 1 day ago
- Whippany, NJ (19 miles from Jersey City, NJ)
- 1 day ago
, analyze root causes, and implement effective solutions to keep applications running smoothly An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating...
In PersonAV/VC Support Specialist (6+ Month Contract)
- DBI Staffing
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
We are seeking an experienced AV/VC Support Specialist to provide enterprise-level audiovisual and video conferencing support for meetings, events, conference rooms, and executive-facing...
In Person- Citadel Information Services Inc
- Jersey City, NJ
- 1 day ago
- Jersey City, NJ
- 1 day ago
Location: Jersey City, NJ Only W2 Summary: Provides technical support for enterprise applications to ensure business continuity. Responsibilities: Troubleshoot issues, manage incidents, perform...
In PersonService Desk Support Specialist
- Cloud and Things
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Mandatory Requirements: 3+ years experience s upporting Windows operating systems. 3+ years experience networking concepts such as IP addressing, DHCP, and DNS. 3+ years experience deploying, imaging...
In Person- Bloomberg
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Description & Requirements Description & Requirements The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS,...
In Person- Weill Cornell Medicine
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Configures desktops, laptops, Operating Systems, mobile devices, printers, and IoT devices, providing them with standard software, full network connectivity and user configurations and preferences....
In Person- Dassault Systemes
- Iselin, NJ (16 miles from Jersey City, NJ)
- 1 day ago
- Iselin, NJ (16 miles from Jersey City, NJ)
- 1 day ago
Distinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
HybridDemographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jersey City, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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