Help Desk Technician Jobs in Jersey City, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 281 Jobs

Clover Tier 3 Support Engineer

  • Berkeley Heights, NJ (18 miles from Jersey City, NJ)
  • 5 hours ago
  • Berkeley Heights, NJ (18 miles from Jersey City, NJ)
  • 5 hours ago

**What would be great to have:** + Experience querying relational databases or using monitoring tools like Grafana. + Hands-on knowledge of Android OS or mobile troubleshooting. + Prior experience in...

Engineer, Enterprise Systems Support (HelpDesk)

  • Fort Lee, NJ (10 miles from Jersey City, NJ)
  • 6 hours ago
  • Fort Lee, NJ (10 miles from Jersey City, NJ)
  • 6 hours ago

Familiar with Windows and Mac operating systems, as well as common applications like Office 365. Working knowledge of Windows Server, Microsoft Active Directory / Entra and its associated tools....

Desktop Support Technician, Lead (Senior Consultant MIS Lvl A), IT Network Infrastructure

  • New York, NY (4 miles from Jersey City, NJ)
  • 6 hours ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 6 hours ago

Desktop Support Technician, Lead (Senior Consultant MIS Lvl A), IT Network Infrastructure Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals...

Lead Application Support Analyst

  • New York, NY (4 miles from Jersey City, NJ)
  • 7 hours ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 7 hours ago

Lead Application Support Analyst Location New York, NY 10018 Job Summary The Lead Application Support Analyst position is responsible for providing oversight, leadership and direction to the group...

IT Support Engineer 1New

  • New York, NY (4 miles from Jersey City, NJ)
  • 7 hours ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 7 hours ago

New IT Support Engineer 1 New York, New York, United States StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event...

IT Support Assistant - HelpDesk (Provisional)

  • Staten Island, NY (7 miles from Jersey City, NJ)
  • 1 day ago
  • Staten Island, NY (7 miles from Jersey City, NJ)
  • 1 day ago

They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located....

IT Service Desk Analyst

  • Bronx, NY (10 miles from Jersey City, NJ)
  • 1 day ago
  • Bronx, NY (10 miles from Jersey City, NJ)
  • 1 day ago

Information Technology (IT) Service Desk Analyst The Bronx Defenders (BxD)an innovative, progressive, holistic defense office in the South Bronxseeks an IT Service Desk Analyst. Responsibilities...

Help Desk Specialist NYC

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

FIND A JOB POST A JOB CONTACT US TOOLS FIND A JOB POST A JOB CONTACT US TOOLS New York, New York Help Desk Specialist - NYC Our client is a highly respected and well-established nonprofit...

IT Helpdesk Tech

  • Florham Park, NJ (17 miles from Jersey City, NJ)
  • 1 day ago
  • Florham Park, NJ (17 miles from Jersey City, NJ)
  • 1 day ago

We are seeking a skilled and customer-focused Help Desk Technician to join our IT team....

Senior Tech Support Engineer

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

Senior Tech Support Engineer Software Guidance & Assistance, Inc., (SGA), is seeking a IT Support Engineer for a contract-to-perm position with a financial services firm in mid-town manhattan,...

Service Desk Technician - Bilingual Dutch/English

  • Newark, NJ (4 miles from Jersey City, NJ)
  • 1 day ago
  • Newark, NJ (4 miles from Jersey City, NJ)
  • 1 day ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

Technical Support Engineer - University Graduate 2025

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

Technical Support Engineer - University Graduate 2025 Verkada flexible benefit account, parental leave, paid holidays, sick time United States, York, York Jun 11, 2025 Who We Are Verkada is a...

On-Site Desktop/Tech Support: III (Senior) - NY

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

On-Site Desktop/Tech Support: III (Senior) - NY Dexian DISYS United States, York, York Jun 11, 2025 On-Site Desktop/Tech Support: III (Senior) - NY Job details Posted 11 June 2025 Location York,...

IT System Support Specialist

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer....

$7000 LASEK/LASIK FREE for easy IT support!;)

  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago
  • New York, NY (4 miles from Jersey City, NJ)
  • 1 day ago

$7000 LASEK/LASIK FREE for easy IT support!;) (Flatiron) Park Avenue South near E 25th St compensation: Free $7000 LASEK laser vision correction! I own Park Avenue LASEK, the #1 non-cutting LASEK...

Demographic Data for Jersey City, NJ

Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.

Local
National
292,390
5,208
Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Jersey City, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Jersey City, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Jersey City, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »