Help Desk Technician Jobs in Franklin, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Barclays
- Whippany, NJ (21 miles from Franklin, NJ)
- 1 day ago
- Whippany, NJ (21 miles from Franklin, NJ)
- 1 day ago
, analyze root causes, and implement effective solutions to keep applications running smoothly An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating...
In Person- Crum & Forster Holdings Corp.
- Morristown, NJ (23 miles from Franklin, NJ)
- 5 days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 5 days ago
The ability to load a Windows Operating System. Knowledge of Computer hardware parts and peripherals. Good communication skills. The ability to follow directions....
In PersonEntry Level IT Support Technician HIRING ASAP
- TEKsystems
- Newton, NJ (11 miles from Franklin, NJ)
- 11 days ago
- Newton, NJ (11 miles from Franklin, NJ)
- 11 days ago
Skills Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 11, Support, Office 365, Servicenow T op Skills Details...
Hybrid- Morristown Beard School
- Morristown, NJ (23 miles from Franklin, NJ)
- 11 days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 11 days ago
Morristown Beard School seeks a dynamic Technology Support Specialist (TSS) to provide hands-on technical assistance to students, faculty, and staff. In this onsite role, the TSS collaborates...
In PersonWhy Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a...
In PersonClient Technical Support Consultant III
- ADP
- Roseland, NJ (24 miles from Franklin, NJ)
- 15 days ago
- Roseland, NJ (24 miles from Franklin, NJ)
- 15 days ago
ADP, Inc. is hiring a Client Technical Support Consultant III in our Roseland, New Jersey location. Are you empathetic to client needs and inspired by transformation and impacting the lives of...
In PersonHelp Desk Analyst (ENTRY LEVEL) Hiring ASAP
- TEKsystems
- Newton, NJ (11 miles from Franklin, NJ)
- 19 days ago
- Newton, NJ (11 miles from Franklin, NJ)
- 19 days ago
Skills Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 11, Support, Office 365, Servicenow Top Skills Details...
In Person Contract- TGI MAIN COMPANY
- West Caldwell, NJ (23 miles from Franklin, NJ)
- 22 days ago
- West Caldwell, NJ (23 miles from Franklin, NJ)
- 22 days ago
Helpdesk Intern West Caldwell, NJ 07006 Apply Overview Salary Range $16.00 - $18.00 Hourly Apply Helpdesk Intern Job Title: Helpdesk Internship iPower Technologies, a dynamic IT corporation...
In Person Internship- Vibration Mountings and Controls Inc
- Bloomingdale, NJ (14 miles from Franklin, NJ)
- 23 days ago
- Bloomingdale, NJ (14 miles from Franklin, NJ)
- 23 days ago
The Help Desk Support Analyst provides front-line technical support to users across all company locations....
RemoteCompany DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
In PersonMicrosoft 365 / SharePoint Support Engineer
- GreyCell Labs, Inc
- Morristown, NJ (23 miles from Franklin, NJ)
- 28 days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 28 days ago
Job Title: ON-SITE - Microsoft 365 / SharePoint Support Engineer - Recruitment2# NJ Location: Morristown, NJ Client: NECA Interview: Face to face/ In person Duration: Long-term Job Description:...
In PersonPython/Oracle Exadata Support Engineer - 6262008
- Accenture
- Morristown, NJ (23 miles from Franklin, NJ)
- 30+ days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 30+ days ago
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...
In Person- Langan
- Parsippany, NJ (20 miles from Franklin, NJ)
- 30+ days ago
- Parsippany, NJ (20 miles from Franklin, NJ)
- 30+ days ago
Job Summary Langan is seeking a Help Desk Technician to join its collaborative team in Parsippany, NJ....
In PersonIT - Technical Support Specialist II
- Minaris Advanced Therapies
- Allendale, NJ (24 miles from Franklin, NJ)
- 30+ days ago
- Allendale, NJ (24 miles from Franklin, NJ)
- 30+ days ago
Be part of something bigger at Minaris Advanced Therapies—where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development,...
In PersonIT Support Technician - Level 1 - Junior
- Zaphyr Technologies
- Parsippany, NJ (20 miles from Franklin, NJ)
- 30+ days ago
- Parsippany, NJ (20 miles from Franklin, NJ)
- 30+ days ago
Systems : Windows 7,8,10,11....
Remote HybridDemographic Data for Franklin, NJ
Moving to Franklin, NJ? Find some basic demographic data about Franklin, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Franklin, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Franklin, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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