Help Desk Technician Jobs in Florence, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Desktop Support Technician
- Bordentown Regional School District
- Bordentown, NJ (3 miles from Florence, NJ)
- 2 hours ago
- Bordentown, NJ (3 miles from Florence, NJ)
- 2 hours ago
Install, configure, and maintain desktop operating systems and applications. Collaborate with end-users to provide training and guidance on technology usage....
In Person- TG Therapeutics Inc.
- Morrisville, PA (5 miles from Florence, NJ)
- 1 day ago
- Morrisville, PA (5 miles from Florence, NJ)
- 1 day ago
Title: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within...
RemoteDesktop Support Engineer OR Field Engineer
- DCM Infotech Limited
- Philadelphia, PA (22 miles from Florence, NJ)
- 1 day ago
- Philadelphia, PA (22 miles from Florence, NJ)
- 1 day ago
Title: Desktop Support Engineer OR Field Engineer Location: Philadelphia, PA, Duration: 12+ Months Contract Job Responsibilities: Computer hardware set up, basic hardware and software...
In Person- Sunrise Systems, Inc.
- Trenton, NJ (7 miles from Florence, NJ)
- 2 days ago
- Trenton, NJ (7 miles from Florence, NJ)
- 2 days ago
Provide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments....
In Person- SmartIMS Inc.
- Plainsboro, NJ (19 miles from Florence, NJ)
- 2 days ago
- Plainsboro, NJ (19 miles from Florence, NJ)
- 2 days ago
Troubleshoot and repair personal computer equipment and mobile devices. Analyze user-related problems to determine the source and notify appropriate personnel while assisting in resolution....
In Person- Murtech Staffing & Solutions
- Princeton, NJ (19 miles from Florence, NJ)
- 2 days ago
- Princeton, NJ (19 miles from Florence, NJ)
- 2 days ago
Contract Technical Support Specialist Posted on 26 May 26 by Andy Ringer Princeton, NJ $ - $ Job Description Technical Support Specialist (Entry-Level) Location: Princeton, NJ Schedule:...
In PersonDesktop / Field Support Technician
- Teceze Ltd
- Philadelphia, PA (22 miles from Florence, NJ)
- 4 days ago
- Philadelphia, PA (22 miles from Florence, NJ)
- 4 days ago
systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...
In PersonDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Philadelphia, PA (22 miles from Florence, NJ)
- 5 days ago
- Philadelphia, PA (22 miles from Florence, NJ)
- 5 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In Person- Mullen Coughlin LLC
- Philadelphia, PA (22 miles from Florence, NJ)
- 5 days ago
- Philadelphia, PA (22 miles from Florence, NJ)
- 5 days ago
IT Support Engineer II Mullen Coughlin is a highly successful, fast growing multi-country niche law firm focused exclusively on counseling organizations in the context of data privacy, including...
In PersonField Engineer 4/Computer Technician W2 Only
- Apidel Technologies
- Philadelphia, PA (22 miles from Florence, NJ)
- 6 days ago
- Philadelphia, PA (22 miles from Florence, NJ)
- 6 days ago
Field Engineer 4/Computer Technician - W2 Only Location: Philadelphia, PA Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are...
In PersonSr IT Support Analyst (US) Ramblewood, NJ, USA
- TD Bank Group
- Mount Laurel, NJ (12 miles from Florence, NJ)
- 11 days ago
- Mount Laurel, NJ (12 miles from Florence, NJ)
- 11 days ago
Qualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In Person- CBIZ, Inc.
- Trevose, PA (9 miles from Florence, NJ)
- 13 days ago
- Trevose, PA (9 miles from Florence, NJ)
- 13 days ago
#LI-CF2 #LI-Hybrid Essential Functions and Primary Duties Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and...
HybridIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Florence, NJ
- 14 days ago
- Florence, NJ
- 14 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- TD Bank
- Mount Laurel, NJ (12 miles from Florence, NJ)
- 15 days ago
- Mount Laurel, NJ (12 miles from Florence, NJ)
- 15 days ago
Qualifications and Skills: Proven experience supporting applications hosted on virtual and cloud-based systems. 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active...
In PersonIT Support Engineer I, Ops Tech Solutions (OTS)
- Amazon
- Florence, NJ
- 15 days ago
- Florence, NJ
- 15 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
In PersonDemographic Data for Florence, NJ
Moving to Florence, NJ? Find some basic demographic data about Florence, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Florence, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florence, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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