Help Desk Technician Jobs in Portsmouth, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist (Remote)
- Newmarket, NH (7 miles from Portsmouth, NH)
- 3 hours ago
- Newmarket, NH (7 miles from Portsmouth, NH)
- 3 hours ago
About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality...
Remote Work- Brentwood, NH (12 miles from Portsmouth, NH)
- 6 days ago
- Brentwood, NH (12 miles from Portsmouth, NH)
- 6 days ago
Knowledge of Active Directory, MS Windows desktop and O365 operating systems, MS office products, PC hardware technologies, TCP/IP, internet connectivity, programming and database languages, and network...
Helpdesk Specialist (Entry-Level)
- Rowley, MA (24 miles from Portsmouth, NH)
- 16 days ago
- Rowley, MA (24 miles from Portsmouth, NH)
- 16 days ago
Our ideal candidate will ensure that our end user systems hardware, operating system, software, and miscellaneous peripherals function as expected and provide support as needed....
Responsibilities Location Concord, New HampshireUS Job ID REQ-055556 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...
- Hampton, NH (9 miles from Portsmouth, NH)
- 29 days ago
- Hampton, NH (9 miles from Portsmouth, NH)
- 29 days ago
Computer Technician Part Time JobID: 1619 Position Type: Technology/Computer Technician Date Posted: 7/28/2025 Location: Seabrook, District-Wide Closing Date: 08/13/2025 Additional...
- York, ME (9 miles from Portsmouth, NH)
- 30+ days ago
- York, ME (9 miles from Portsmouth, NH)
- 30+ days ago
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world....
US - Staffing - IT Help Desk Agent#25-63506 $20 per hour Portsmouth, NH All On-site Job Description Pay Rate: ***/hr*** We are looking for up to 8 candidates for this group. We will be using...
Remote WorkDemographic Data for Portsmouth, NH
Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Portsmouth, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Portsmouth, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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