Help Desk Technician Jobs in Portsmouth, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
US - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire and Plano TX Duration: Contract Job ID: LMJP00009700 Job Overview: We are seeking up to 10 IT Help Desk Agents to join our...
Remote HybridLocation: Portsmouth, NH Salary: $18.00 USD Hourly - $20.00 USD Hourly Description: Job Title US - Staffing - IT Help Desk Agent Position Summary We are hiring up to 10 IT Help Desk Agents for a...
HybridSupport network and e-mail connectivity, computer operating systems, hardware and software, internally developed applications, mainframe and midrange operations....
In PersonTraining Requirements: 3-week training program that is instructor lead. Training is mandatory and scheduled for 35 hours per week. 8:30am-4:00pm ET, Monday-Friday. Upon completion of training and...
In Person- SAIC (Science Applications Int.)
- Kittery, ME (4 miles from Portsmouth, NH)
- 6 days ago
- Kittery, ME (4 miles from Portsmouth, NH)
- 6 days ago
Loading the operating system and configuring software, peripherals, patching, and hardening....
In PersonLab Service Support Specialist
- PerkinElmer, Inc.
- Portsmouth, NH
- 12 days ago
- Portsmouth, NH
- 12 days ago
Responsibilities Location Concord, New Hampshire US Job ID REQ-057414 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...
In Person- Sawdey Solution Services, Inc.
- Exeter, NH (12 miles from Portsmouth, NH)
- 14 days ago
- Exeter, NH (12 miles from Portsmouth, NH)
- 14 days ago
Additional Responsibilities Include, but are not Limited To: Provide desktop and laptop support to client end-users, to include setting up operating system images, and shipping hardware to employees...
RemoteOptimize Performance and Data Integrity as our next SQL Support Specialist! Are you a SQL expert ready to solve complex data challenges in real-time? Join Trimble's AECO team to troubleshoot...
In PersonPlatform Expertise: You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products....
In PersonDesktop Support Analyst I (CORP) 1st Shift
- Turbocam
- Barrington, NH (15 miles from Portsmouth, NH)
- 21 days ago
- Barrington, NH (15 miles from Portsmouth, NH)
- 21 days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
In Person- Altera Digital Health Inc.
- York, ME (9 miles from Portsmouth, NH)
- 21 days ago
- York, ME (9 miles from Portsmouth, NH)
- 21 days ago
. * Practical understanding and proficiency with the following technologies: + MS Windows Operating Systems + MS Exchange + MS Office Suite + Citrix + Firewall/VPN Configuration + MS SQL Server + MS...
HybridDeskside/ Desktop Support Technician
- E-Solutions Inc.
- Haverhill, MA (22 miles from Portsmouth, NH)
- 30+ days ago
- Haverhill, MA (22 miles from Portsmouth, NH)
- 30+ days ago
systems, standard office applications, and enterprise tools Coordinate with remote IT teams to resolve complex technical problems Maintain accurate documentation of incidents, resolutions, and asset...
In Person- Harvey Performance
- Rowley, MA (24 miles from Portsmouth, NH)
- 30+ days ago
- Rowley, MA (24 miles from Portsmouth, NH)
- 30+ days ago
WHO WE ARE: At Harvey Performance Company, we're more than a team; we're a community. Our thriving, dynamic, and rapidly expanding organization values community, celebrates success, and fosters...
In Person InternshipSprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We...
In PersonDemographic Data for Portsmouth, NH
Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Portsmouth, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Portsmouth, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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