Help Desk Technician Jobs in Bozeman, MT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Belgrade, MT (21 miles from Bozeman, MT)
- 8 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 8 days ago
Job Overview Wargaming is looking for a communicative and responsible Help Desk Specialist in our Belgrade office to solve requests and issues from the company's employees and partners. In this...
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Service Desk Technician (FT- 1.0 FTE, Variable Shift)
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
Position Summary: The Service Desk Technician resolves internal and external user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer...
systems Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise Excellent...
Computer Support Specialist I - Classroom Technologies
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
The Instructional Technology Support team is responsible for the design, installation, and support of audio/visual, video conferencing and computer technologies in classrooms, conference rooms and...
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
Service Desk Agent L1 - German Speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Customer Care Representative (I) - Service Desk Agent L1
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Service Desk Agent L1 - French Speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
SW Support Specialist III - Spanish Speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Demographic Data for Bozeman, MT
Moving to Bozeman, MT? Find some basic demographic data about Bozeman, MT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bozeman, MT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bozeman, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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