Help Desk Technician Jobs in Montana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Overview Wargaming is looking for a communicative and responsible Help Desk Specialist in our Belgrade office to solve requests and issues from the company's employees and partners. In this...
About Brink's: The Brinks Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial...
systems such as Windows Principles of computer networking Customer and personal service Advanced troubleshooting Complex problem solving Instructing and service orientation Speech clarity and recognition...
August 29, 2025 The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist. Under the joint direction of the Information Services Division (ISD) and associated...
Loads specified software packages such as operating systems, word processing, or spreadsheet programs....
Biomedical Equipment Support Specialist Department of Veterans Affairs Veterans Health Administrion Veterans Health Administrion Summary Serves as a Biomedical Equipment Support Specialist (BESS)...
Knowledge of computer and server hardware and software functionality including virus protection, operating system patches and upgrades, and information security tools....
Application Support Analyst Billings, MT Description DEPARTMENT: Information Technology POSITION TITLE: Application Support Analyst RESPONSIBLE TO: Information Technology Director EXPOSURE LEVEL:...
Solid knowledge of Microsoft Windows operating system and Office suite. Oral and written communications skills. Current Montana driver's license with less than 12 conviction points....
OTHER SKILLS & REQUIREMENTS General knowledge of computer hardware and operating systems preferred....
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Service Desk Technician (FT- 1.0 FTE, Variable Shift)
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
Position Summary: The Service Desk Technician resolves internal and external user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer...
systems Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise Excellent...
Computer Support Specialist I - Classroom Technologies
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
The Instructional Technology Support team is responsible for the design, installation, and support of audio/visual, video conferencing and computer technologies in classrooms, conference rooms and...
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Montana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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