Help Desk Technician Jobs in Saint Louis, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Salary Not Available Position range in Missouri $42k - $67k Per Year Technical Support Specialist ISPN Network Services Occupation: Computer User Support Specialists Location: Saint Louis, MO -...
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 1 day ago
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 1 day ago
systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 1 day ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 1 day ago
Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...
Bi-Lingual (ELL) Family Support Specialist 2025-26 SY
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
JOB SUMMARY Normandy Schools Collaborative is seeking a Bi-Lingual (ELL) Family Support Specialist. Under the direction of the Executive Director of Student Support,our Bi-Lingual Family Support...
Install/Upgrade desktop operating systems, drivers, memory, hard drives and other peripherals, as required. Evaluate new hardware and software configurations....
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 5 days ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common business applications....
Integration & SCADA Support Engineer
- Fairview Heights, IL (10 miles from Saint Louis, MO)
- 11 days ago
- Fairview Heights, IL (10 miles from Saint Louis, MO)
- 11 days ago
If you aspire to start a career working alongside experts in the field, gaining the knowledge and experience to become an expert yourself, this is a fantastic opportunity for you. You will have...
Technical Support Engineer (Service Desk Engineer) - After Hours
- Saint Louis, MO
- 13 days ago
- Saint Louis, MO
- 13 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
Proficiency with macOS and applications on Apple operating systems, including Office or macOS. Keynote required....
** We are looking for Level II, Level III, and Level IV** Must-Haves: We need 1-4+ years of experience with hands-on support experience in an MSP environment. Advanced technical knowledge in...
Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we’ve created something special, a better place to work and grow. Many employees start...
Must Have: 2 - 3 years of experience in a similar position. 23 years of hands-on support experience in an MSP environment. Advanced technical knowledge in Windows servers, networking protocols,...
Remote Work- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 17 days ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 17 days ago
Desktop Specialist TEKsystems c/o Allegis Group Today Secret IT - Support Scott Air Force Base, IL (ON-SITE/OFFICE) Job Description The Technical Support Specialist has the skills and abilities to...
- Fenton, MO (17 miles from Saint Louis, MO)
- 18 days ago
- Fenton, MO (17 miles from Saint Louis, MO)
- 18 days ago
Strong understanding of computer hardware, software, operating systems, and networks....
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Saint Louis, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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