Help Desk Technician Jobs in Saint Louis, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Arnold, MO (18 miles from Saint Louis, MO)
- 60+ days ago
- Arnold, MO (18 miles from Saint Louis, MO)
- 60+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Technical Support Engineer THE OPPORTUNITY We are searching for a highly skilled Technical Support Engineer to play a key role in customer support. This position offers an exciting chance to join...
Cognizant CIS** About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Desktop Support Cognizant North America life insurance, parental leave, paid time off, paid holidays, 401(k) United States, Missouri, St. Louis Jun 11, 2025 Cognizant CIS About Cloud...
Help Desk Support - Scott AFB, Illinois (Shift Work)
- Scott AFB, IL (19 miles from Saint Louis, MO)
- 5 days ago
- Scott AFB, IL (19 miles from Saint Louis, MO)
- 5 days ago
Serco is seeking an Entry Level Help Desk Support to join our Help Desk Support Team to assist and provide support for our Serco employees and contractors in Scott AFB, IL - (On-Site)....
This role blends traditional Help Desk support with hands-on responsibilities in workstation management, basic server administration, and network support....
desk support for internal and remote users Backup for Azure user environment, including creating and deleting users, managing access, in tune management Perform additional duties as assigned Commit...
Creates and installs operating system images on computers (installs operating systems manually as needed). Installs software and/or hardware releases, updates, and service packs....
Procore Support Engineer Clayco - St. Louis, MO, United States Tagged: Information Technology About Us Clayco is a full-service, turnkey real estate development, master planning, architecture,...
Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common business applications....
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 12 days ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 12 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
District Technology Support Specialist
- Eureka, MO (24 miles from Saint Louis, MO)
- 12 days ago
- Eureka, MO (24 miles from Saint Louis, MO)
- 12 days ago
District Technology Support Specialist Rockwood R-6 School District Districtwide - Eureka, Missouri Job Details Job ID:5157947 Application Deadline:Posted until filled Posted:May 12, 2025 Starting...
Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA
- Ballwin, MO (19 miles from Saint Louis, MO)
- 14 days ago
- Ballwin, MO (19 miles from Saint Louis, MO)
- 14 days ago
Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools....
- Arnold, MO (18 miles from Saint Louis, MO)
- 15 days ago
- Arnold, MO (18 miles from Saint Louis, MO)
- 15 days ago
systems and applications Respond to and resolve user tickets in a timely and professional manner Perform regular system maintenance and updates to ensure optimal performance and security Assist with...
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Louis, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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