Help Desk Technician Jobs in Missouri
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Component Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Strong-Tie Company Inc.
- Fulton, MO
- 10 hours ago
- Fulton, MO
- 10 hours ago
Share More Like This Between $72k and $115k Per Year Position range in Jefferson City, MO Metropolitan Statistical Area $47k - $66k Per Year Component Manufacturing Implementation & Support...
In PersonJourneyman User Support Specialist (Priority Team - Shift 2)
- Govcio LLC
- Saint Louis, MO
- 10 hours ago
- Saint Louis, MO
- 10 hours ago
Advanced proficiency in Windows operating systems with active administration knowledge of Active Directory and Azure environments....
In Person- Metro Transit - St. Louis
- Saint Louis, MO
- 14 hours ago
- Saint Louis, MO
- 14 hours ago
Supports and maintains Microsoft Windows operating systems, Microsoft 365, agency-specific applications, and enterprise tools such as SCCM, Active Directory, and ServiceNow....
In Person(Remote) Level 2 Support Specialist
- Harris Computer Systems
- Nevada, MO
- 14 hours ago
- Nevada, MO
- 14 hours ago
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonMid ESD Helpdesk Support Technician
- TEKsystems c/o Allegis Group
- Kansas City, MO
- 1 day ago
- Kansas City, MO
- 1 day ago
Skills Help desk support, Windows, Technical support, Customer service Top Skills Details Help desk support,Windows,Technical support Additional Skills & Qualifications Self Managing, excellent communications...
In Person ContractWorking technical knowledge of current protocols, operating systems, and standards. Working knowledge of MacOS configuration and setup a plus....
HybridRole Summary This position involves providing technical support and troubleshooting services within an IT help desk environment. The role requires addressing customer inquiries related to...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Chesterfield, MO
- 2 days ago
- Chesterfield, MO
- 2 days ago
systems support experience or equivalent experience - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Preferred...
In Person- Spring Venture Group
- Kansas City, MO
- 3 days ago
- Kansas City, MO
- 3 days ago
Company Description As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right insurance...
In PersonEnterprise Service Desk Help Desk Support Technician
- TEKsystems c/o Allegis Group
- Kansas City, MO
- 3 days ago
- Kansas City, MO
- 3 days ago
Job Requirements Kansas City, MO Secret Polygraph not specified Entry Level (less than 2 yrs experience) $50,000 - $70,000 Job Description ****This position requires an active DoD Clearance...
In PersonLouis Public Library is seeking a Help Desk Technician to join the Technology Department. The Help Desk Technician is responsible for providing Level 1 support to Library staff....
In PersonTechnical Support Engineer (After Hours)
- Jack Henry & Associates Inc.
- Monett, MO
- 4 days ago
- Monett, MO
- 4 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonMid ESD Helpdesk Support Technician ( MUST Have Secret Clearance )
- TEKsystems
- Kansas City, MO
- 4 days ago
- Kansas City, MO
- 4 days ago
Our customer is looking to grow their Enterprise Service located in Kansas City, Missouri. This team comprises 40 Service Desk Technicians responsible for supporting NGEN Network End-Users...
In Person ContractTechnical Support Specialist II - Elevated Support, WashU IT
- Washington University
- Saint Louis, MO
- 5 days ago
- Saint Louis, MO
- 5 days ago
Scheduled Hours 40 Position Summary Desktop support: Provides University leadership daily support of workstations, including operating system, software installation and maintenance and hardware....
In PersonAs a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution...
In PersonDemographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Missouri
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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