Help Desk Technician Jobs in Missouri
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Remote WorkRemote Bilingual Associate Technical Support Analyst
- Joplin, MO
- 20 hours ago
- Joplin, MO
- 20 hours ago
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Remote WorkThis individual assists in supporting the global network by performing specific tasks to help maintain the network infrastructure and platform operating systems and to help ensure network performance...
Field Support Technician Trainee - Detection & Controls
- Blue Springs, MO
- 21 hours ago
- Blue Springs, MO
- 21 hours ago
Career Opportunities: Field Support Technician Trainee - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri -...
Cognizant CIS** About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access...
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking motivated and customer-focused IT Service Desk...
Job Summary: The Help Desk Technician II is the first point of contact for providing customer-focused IT support and resolving hardware, software, network and application issues....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Familiarity with Windows and/or Mac operating systems. Basic knowledge of networking concepts (e.g., IP addresses, Wi-Fi connectivity, printers)....
Systems Various brands of desktops, laptops, and other peripheral hardware Imaging and configuration of desktops and laptops iPhones, printers, hand-held scanners, and other peripheral devices A variety...
SQL & PowerBI Developer, Automation & Technical Support Associate
- Washington, MO
- 2 days ago
- Washington, MO
- 2 days ago
SQL & PowerBI Developer, Automation & Technical Support Associate 3.6 3.6 out of 5 stars Washington, MO Location: WASHINGTON, MO, United States Job Family : Information Technology Job Type :...
Desktop Support Cognizant North America life insurance, parental leave, paid time off, paid holidays, 401(k) United States, Missouri, St. Louis Jun 11, 2025 Cognizant CIS About Cloud...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Missouri
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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