Help Desk Technician Jobs in Berkeley, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Metro Transit - St. Louis
- Saint Louis, MO (11 miles from Berkeley, MO)
- 22 hours ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 22 hours ago
Supports and maintains Microsoft Windows operating systems, Microsoft 365, agency-specific applications, and enterprise tools such as SCCM, Active Directory, and ServiceNow....
In PersonUser Support Specialist Junior (Shift 2)
- GDH
- Saint Louis, MO (11 miles from Berkeley, MO)
- 2 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 2 days ago
Role Summary This position involves providing technical support and troubleshooting services within an IT help desk environment. The role requires addressing customer inquiries related to...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Chesterfield, MO (19 miles from Berkeley, MO)
- 2 days ago
- Chesterfield, MO (19 miles from Berkeley, MO)
- 2 days ago
systems support experience or equivalent experience - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Preferred...
In Person- St Louis Public Library
- Saint Louis, MO (11 miles from Berkeley, MO)
- 3 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 3 days ago
Louis Public Library is seeking a Help Desk Technician to join the Technology Department. The Help Desk Technician is responsible for providing Level 1 support to Library staff....
In PersonTechnical Support Specialist II - Elevated Support, WashU IT
- Washington University
- Saint Louis, MO (11 miles from Berkeley, MO)
- 5 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 5 days ago
Scheduled Hours 40 Position Summary Desktop support: Provides University leadership daily support of workstations, including operating system, software installation and maintenance and hardware....
In Person- USmax Corporation
- Saint Louis, MO (11 miles from Berkeley, MO)
- 5 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 5 days ago
Job Requirements Saint Louis, MO Top Secret Polygraph None Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description USmax Corporation is seeking a...
In Person- Kforce
- Saint Louis, MO (11 miles from Berkeley, MO)
- 7 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 7 days ago
Kforce is looking for a Desktop Support Technician to come aboard a contract opportunity with one of our clients. Summary:The Technician will resolve incidents escalated from first line of support...
In PersonMid-Level Conference Room Support Specialist Sign on Bonus Potential
- Boeing
- Berkeley, MO
- 8 days ago
- Berkeley, MO
- 8 days ago
Systems (Server 2003-2016, Windows 7 and 10) Conflict of Interest: Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process....
In PersonSenior Technical Support Supervisor Sign on Bonus Potential
- Boeing
- Berkeley, MO
- 8 days ago
- Berkeley, MO
- 8 days ago
Senior Technical Support Supervisor **Sign on Bonus Potential** Company: The Boeing Company The Boeing Companys Specialized United States Infrastructure Operations Organization is currently...
In Person- Missouri Historical Society
- Saint Louis, MO (11 miles from Berkeley, MO)
- 8 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 8 days ago
Job DetailsJob Location: Missouri History Museum - St. Louis, MO 63112Position Type: Full TimeSalary Range: $19.69 - $21.88 HourlyThe Missouri Historical Society is looking for technically skilled...
In PersonAccounting Technical Support Associate
- Fiserv, Inc.
- Columbia, IL (21 miles from Berkeley, MO)
- 11 days ago
- Columbia, IL (21 miles from Berkeley, MO)
- 11 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
In Person- Enterprise
- Saint Louis, MO (11 miles from Berkeley, MO)
- 12 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 12 days ago
Overview As we continue to build our team in support of our vision to the be the worlds best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is...
Remote Hybrid- CP00001 Washington University in St Louis
- Clayton, MO (6 miles from Berkeley, MO)
- 12 days ago
- Clayton, MO (6 miles from Berkeley, MO)
- 12 days ago
Scheduled Hours 40 Position Summary Ensure positive experience between deskside support and customers by overseeing daily operations & activities of deskside technical staff. Serves as liaison...
In Person- Mary Institute and St Louis Country Day School - MICDS
- Saint Louis, MO (11 miles from Berkeley, MO)
- 13 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 13 days ago
Provides general and in-depth technical guidance, assistance, and maintenance support to end users, as requested, on diverse software applications, operating systems, and hardware systems....
In Person- Washington University
- Saint Louis, MO (11 miles from Berkeley, MO)
- 14 days ago
- Saint Louis, MO (11 miles from Berkeley, MO)
- 14 days ago
Scheduled Hours 40 Position Summary Ensure positive experience between deskside support and customers by overseeing daily operations & activities of deskside technical staff. Serves as liaison...
In PersonDemographic Data for Berkeley, MO
Moving to Berkeley, MO? Find some basic demographic data about Berkeley, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Berkeley, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Berkeley, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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