Help Desk Technician Jobs in Ballwin, MO

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 22 Jobs

HelpDesk-Frontdesk

  • Chesterfield, MO (6 miles from Ballwin, MO)
  • 17 hours ago
  • Chesterfield, MO (6 miles from Ballwin, MO)
  • 17 hours ago

HelpDesk-Frontdesk Role: Helpdesk / Front Desk Location : Chesterfield, MO Onsite Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders,...

Procore Support Engineer

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 1 day ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 1 day ago

Procore Support Engineer Clayco - St. Louis, MO, United States Tagged: Information Technology About Us Clayco is a full-service, turnkey real estate development, master planning, architecture,...

A/V Technology Support Specialist

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 2 days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 2 days ago

A/V Technology Support Specialist Summary: Provides audiovisual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video...

IT Support Technician Network Solutions

  • Maryland Heights, MO (10 miles from Ballwin, MO)
  • 3 days ago
  • Maryland Heights, MO (10 miles from Ballwin, MO)
  • 3 days ago

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...

Systems Support Specialist

  • Town and Country, MO (4 miles from Ballwin, MO)
  • 4 days ago
  • Town and Country, MO (4 miles from Ballwin, MO)
  • 4 days ago

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to take charge of incident management and system...

Field Support Technician

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 5 days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 5 days ago

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...

Junior Helpdesk Specialist

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 10 days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 10 days ago

Overview Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

IT User Support Specialist

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 14 days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 14 days ago

Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting....

Level 2 Help Desk Technician

  • Ballwin, MO
  • 17 days ago
  • Ballwin, MO
  • 17 days ago

We are looking for a tier 2 Help Desk Technician to join one of our clients here in St. Louis, MO....

IT 2 - Systems Support Specialist II

  • Arnold, MO (15 miles from Ballwin, MO)
  • 23 days ago
  • Arnold, MO (15 miles from Ballwin, MO)
  • 23 days ago

Note: Job Description may be subject to change. POSITION TITLE: Systems Support Specialist II STATUS: 260-Day Employee / Non-Exempt PAY CATEGORY: IT 2 REPORTS TO: Director of Technology POSITION...

Technical Support Associate Analyst

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 28 days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 28 days ago

systems, Windows 10 and Microsoft Office General knowledge of networking switches and data networks....

Application Support Analyst - 65171

  • Lake Saint Louis, MO (17 miles from Ballwin, MO)
  • 28 days ago
  • Lake Saint Louis, MO (17 miles from Ballwin, MO)
  • 28 days ago

Application Support Analyst - 65171 Employer St. Charles Community College Location Cottleville, Missouri, United States Salary Competitive Salary Date posted Jul 25, 2025 View more categories Job...

Part Time Tier 1 Technical Support Analyst - 76533

  • Lake Saint Louis, MO (17 miles from Ballwin, MO)
  • 28 days ago
  • Lake Saint Louis, MO (17 miles from Ballwin, MO)
  • 28 days ago

Ability to troubleshoot a variety of computer applications and operating systems. Excellent verbal and telephone skills. St. Charles Community College is an Equal Opportunity Employer....

IT Helpdesk Technician

  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 30+ days ago
  • Saint Louis, MO (19 miles from Ballwin, MO)
  • 30+ days ago

Proficiency with Windows and/or Mac operating systems, Microsoft Office Suite, and common business software applications. Proficient in mobile technology e.g. IOS and Android devices....

ETL Support Engineer

  • Clayton, MO (12 miles from Ballwin, MO)
  • 30+ days ago
  • Clayton, MO (12 miles from Ballwin, MO)
  • 30+ days ago

ETL Support Engineer Missouri, Clayton 07/22/2025 Contract Active Job Description: Job Summary: We are seeking a highly skilled ETL Support Engineer to handle production support with a strong...

Demographic Data for Ballwin, MO

Moving to Ballwin, MO? Find some basic demographic data about Ballwin, MO below.


Local
National
94,175
2,043
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Ballwin, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Ballwin, MO offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Ballwin, MO
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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