Help Desk Technician Jobs in Elk River, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Digital Learning and Device Support Specialist
- Spring Lake Park School Dist
- Spring Lake Park, MN (23 miles from Elk River, MN)
- 21 hours ago
- Spring Lake Park, MN (23 miles from Elk River, MN)
- 21 hours ago
Openings as of Sunday, May 31, 2026 Digital Learning and Device Support Specialist JobID: 6950 Position Type: Technology/Computer Technician Date Posted: 5/28/2026 Location: District Services...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Plymouth, MN (23 miles from Elk River, MN)
- 1 day ago
- Plymouth, MN (23 miles from Elk River, MN)
- 1 day ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In Person- Loram Maintenance
- Hamel, MN (17 miles from Elk River, MN)
- 5 days ago
- Hamel, MN (17 miles from Elk River, MN)
- 5 days ago
As a Help Desk Technician, which is part of a global help desk team, you will be providing support for the entire company. ...
RemoteSummer Technology Assistant - 2026
- Princeton Public Schools
- Princeton, MN (17 miles from Elk River, MN)
- 19 days ago
- Princeton, MN (17 miles from Elk River, MN)
- 19 days ago
Summer Technology Assistant - 2026 Princeton School District 477 District Office - Princeton, Minnesota Job Details Job ID:5714190 Application Deadline:Posted until filled Re-Posted:May 15, 2026...
In Person- Nexus Family Healing
- Plymouth, MN (23 miles from Elk River, MN)
- 21 days ago
- Plymouth, MN (23 miles from Elk River, MN)
- 21 days ago
Nexus Family Healing is looking to hire a Electronic Health Records Helpdesk Technician to join our fantastic team! For more than 50 years, Nexus has empowered thousands of children, families, and...
Hybrid Full TimeIT Help Desk Technician M-F 9am 3pm (30 hrs p/wk)
- Metal Craft
- Elk River, MN
- 27 days ago
- Elk River, MN
- 27 days ago
IT Help Desk Technician - M-F 9am - 3pm (30 hrs p/wk) Metal Craft Elk River, MN Metal Craft May 4, 2026 The posted range reflects market-based pay....
In Person Part TimeDemographic Data for Elk River, MN
Moving to Elk River, MN? Find some basic demographic data about Elk River, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Elk River, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Elk River, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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