Help Desk Technician Jobs in Minnesota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
SalesForce Application Support Analyst
- Cottage Grove, MN
- 19 hours ago
- Cottage Grove, MN
- 19 hours ago
SalesForce Application Support Analyst #25-16290 Cottage Grove, MN Fully Remote Right to Hire Starts 3/24/2025 Ends 9/24/2025 Job Description Genesis10 is seeking a Salesforce Application Analyst...
Remote WorkService Desk Technician - Bilingual Dutch/English
- Saint Paul, MN
- 20 hours ago
- Saint Paul, MN
- 20 hours ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Systems (10 and 11) and System BIOS Working knowledge of macOS and Mac hardware Excellent communication skills with diverse on-shore and off-shore resources o Ability to interact with internal and...
systems (Windows/Mac/Linux/iOS) Self-motivated Familiarity with IT security best practices Excellent communication and customer service skills Physical Requirements: Generally, spend the workday sitting...
Management Level G EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQs...
Who We Are & Why You Will LOVE Us! You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on...
Introduction The role involves supporting the Salucro Payment Platform by working within a team to implement and troubleshoot customer issues, while identifying and implementing automation gains...
Exposure to installing, configuring and administering Web-based applications, Relational Databases, Open-Source Projects (such as Apache Web-Server, Apache Tomcat, OpenDS)....
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
IT Support Analyst Vadnais Heights, MN What is IP Corporation: At IP Corporation, we empower you to make a difference, learn new skills, and achieve your goals. We're committed to providing...
Helpdesk Coordinator Minnesota State University Moorhead
- Moorhead, MN
- 5 days ago
- Moorhead, MN
- 5 days ago
Working Title: Helpdesk CoordinatorInstitution: Minnesota State University MoorheadClassification Title: Information Technology Spec. 2Bargaining Unit/ Union:214- MAPECity:MoorheadFLSA: Non Job...
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Helpdesk Coordinator Institution: Minnesota State University, Moorhead Classification...
Apply working technical knowledge of current systems software, operating systems, and PC protocols and standards Hands-on device support such as Lenovo workstations, Laptops, docking stations and peripheral...
Make your mark at the world's largest HVAC company Daikin Applied is seeking a Regional Support Analyst III for our Technical Response Center (TRC) who will provide prompt, accurate, expert...
Remote WorkDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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