Help Desk Technician Jobs in Minnesota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Digital Learning and Device Support Specialist
- Spring Lake Park School Dist
- Spring Lake Park, MN
- 10 hours ago
- Spring Lake Park, MN
- 10 hours ago
Openings as of Sunday, May 31, 2026 Digital Learning and Device Support Specialist JobID: 6950 Position Type: Technology/Computer Technician Date Posted: 5/28/2026 Location: District Services...
In PersonDescription Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is...
In PersonSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Plymouth, MN
- 1 day ago
- Plymouth, MN
- 1 day ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In PersonRepair Service Desk Technician
- University of Minnesota
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
About the Job Are you dependable, detail-oriented, and passionate about supporting technology users across a major research institution? The Office of Information Technology (OIT) at the...
In PersonThe Help Desk Technician primarily handles high volume routine service requests and incident tickets....
In PersonTechnology Support Specialist I
- Southwest West Central Service Cooperative
- Marshall, MN
- 2 days ago
- Marshall, MN
- 2 days ago
Openings as of 6/1/2026 Technology Support Specialist I JobID: 1820 Position Type: TECHNOLOGY POSTIONS/ Technology Support Specialist Date Posted: 6/1/2026 Location: Marshall Date Available:...
In PersonInformation Technology (IT) Services and Support Specialist II
- TRR Total Renal Research Inc
- Edina, MN
- 2 days ago
- Edina, MN
- 2 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
HybridUse Hubbard's service management system to monitor and address hardware and software issues, including ticket triage, categorization, and documentation. Provide deployment, maintenance, and...
In Person- Ellie Mental Health
- Mendota Heights, MN
- 3 days ago
- Mendota Heights, MN
- 3 days ago
Provide IT support for technical issues related to Microsoft's core business applications and operating systems....
In PersonWho We Are Lakes Center is a mission driven nonprofit providing counseling, education engagement, youth development, restorative justice, and prevention focused programming for youth and families...
In PersonInformation Technology (IT) Services and Support Specialist II
- DaVita Inc.
- Minneapolis, MN
- 3 days ago
- Minneapolis, MN
- 3 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
HybridIT Technical Support Specialist II
- Fond-Du-Luth Casino
- Cloquet, MN
- 4 days ago
- Cloquet, MN
- 4 days ago
Set up equipment for employee use, performing or insuring proper installation of cable, operating systems, and appropriate software....
In PersonEpic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 5/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company...
In PersonResponsibilities: Provide real time Help Desk support as requested. This includes answering the phone and logging/responding to support requests. Diagnose hardware and software problems....
In PersonDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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