Help Desk Technician Jobs in Minnesota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Overview Fairview has an immediate opening for an OR Technology Support Specialist to support Woodwinds Hospital (Woodbury, MN), Southdale Hospital (Edina, MN), and St. John's Hospital...
Job Description IT Support Analyst - Help Desk 212 W 2nd St, Winona, MN 55987 HEADD Full-time Shift(s): MON TUE WED THU FRI 11:00am - 7:00pm OVERVIEW: Working as Full-time IT Support Analyst, you...
Technical Skills or Knowledge: Apple operating systems and common computer applications. Apple hardware and common peripherals. ChromeOS operating systems and common ChromeOS applications....
IT Support Technician University Of Minnesota Saint Cloud, MN UniversityJobs June 4, 2025 Job Description Duties/Responsibilities 100%: Provide expert-level support for core device management...
Minimum of 1 - 2 years of experience with desktop and server operating systems, including Microsoft technologies....
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
Overview Bailiwick is currently seeking a qualified Service Desk Technician 2 to contribute to our ongoing success and growth to work a Hybrid schedule out of our Chaska, MN HQ Bailiwick is an...
systems (Windows 7, windows 10). 2 engagements of providing direct PC support to end users....
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle...
Technical Support Agent - Night Eden Prairie, MN
- Eden Prairie, MN
- 4 days ago
- Eden Prairie, MN
- 4 days ago
Technical Support Agent - Night | Eden Prairie, MN Eden Prairie, MN Job Type Full-time Description What we do: US Signal is a leading data center services provider, offering secure, reliable...
CACI has an excellent opportunity for an experienced, self-directed, Help Desk Technician, Senior....
CACI has an excellent opportunity for an experienced, self-directed, Help Desk Technician (Mobile Team), Journeyman....
Technical Support Specialist Job Summary: A Technical Support Specialist provides technical assistance and support for incoming queries and issues related to software/firmware and hardware on...
Responsibilities Peraton requires a PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This position is located at RAF Mildenhall in...
Responsibilities We are hiring for an onsite Help Desk Support Specialist in Hohenfels, Germany What you'll do: Provide basic Command, Control, Communications, Computers and Information Management (...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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