Help Desk Technician Jobs in Annapolis, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Tech - MIDS - TS/SCI w. CI Polygraph
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 9 days ago
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 9 days ago
into opportunity as a Help Desk Technician with GDIT....
Helpdesk Technician - Tier V - TS/SCI w. Polygraph
- Elkridge, MD (17 miles from Annapolis, MD)
- 45+ days ago
- Elkridge, MD (17 miles from Annapolis, MD)
- 45+ days ago
Performs hardware and software installations and upgrades to operating systems and layered software packages....
Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 15 days ago
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 15 days ago
Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - TS/SCI W/ poly
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 60+ days ago
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 60+ days ago
Desk Technician III Transform technology into opportunity as a Help Desk Technician with GDIT....
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 hours ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 hours ago
Our client is looking to hire a Desktop Technician to work onsite. This position will support internal employees as well as the clinicians and medical professionals out in the field. The end user...
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 1 day ago
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 1 day ago
Job Type Full-time Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community...
Journeyman Help Desk Technician
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
ARSIEM is looking for a Help Desk Technician to provide technical support for computers and associated networks. This position will support one of our Government clients in Columbia, MD....
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
ARSIEM is looking for a Senior Help Desk Technician to provide technical support for computers and associated networks. This position will support one of our Government clients in Columbia, MD....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Graduate Administrative Assistant - Desktop Support Assistant
- College Park, MD (20 miles from Annapolis, MD)
- 1 day ago
- College Park, MD (20 miles from Annapolis, MD)
- 1 day ago
Summary & Additional Information Organization's Summary Statement: The Educational Technology Services (ETS), located in the Benjamin Building, supports the University of Marylands College of...
Technical Support Engineer 1 (remote/onsite)
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and...
Remote WorkEnterprise Service Desk Technician
- Adelphi, MD (22 miles from Annapolis, MD)
- 2 days ago
- Adelphi, MD (22 miles from Annapolis, MD)
- 2 days ago
Requisition #: 971 Job Title: IT/Helpdesk Support Specialist II | Exempt Job Title for Careers Page: Enterprise Service Desk Technician Location: 2800 Powder Mill Road Adelphi, Maryland 20783...
- Adelphi, MD (22 miles from Annapolis, MD)
- 3 days ago
- Adelphi, MD (22 miles from Annapolis, MD)
- 3 days ago
The Helpdesk Support Specialist I provides Tier 1 help desk support for IT issues including identifying, tracking, assigning, resolving, and dispositioning tickets....
IT Field Support Specialist Level 2 - TS/SCI Full-scope Poly clearance
- Columbia, MD (23 miles from Annapolis, MD)
- 3 days ago
- Columbia, MD (23 miles from Annapolis, MD)
- 3 days ago
IT Field Support Specialist Level 2 - TS/SCI Full-scope Poly clearance Information Management Group, Inc. $70 - 83K life insurance, long term disability, 401(k), company vehicle United States,...
as a Help Desk Technician with GDIT....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Annapolis, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »