Help Desk Technician Jobs in Wichita, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Technician - Wichita, Kansas
- MGC02 McCownGordon Construction LLC
- Wichita, KS
- 5 days ago
- Wichita, KS
- 5 days ago
People love to work here, plain and simple. It's easy to love your job when you're surrounded by driven, passionate leaders. We show up every day and give it our all; not because we have to, but...
In PersonInstall and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software...
In PersonContact Center Technical Support Representative
- MCI Careers
- Wichita, KS
- 11 days ago
- Wichita, KS
- 11 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
In PersonIT Support Technician I (Level 1) - Admin Center
- Derby Public Schools
- Derby, KS (4 miles from Wichita, KS)
- 13 days ago
- Derby, KS (4 miles from Wichita, KS)
- 13 days ago
IT Support Technician I (Level 1) - Admin Center JobID: 5706 Position Type: Technology/Technology Assistant Date Posted: 5/19/2026 Location: Administrative Center - Technology Date Available:...
In PersonSkills Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 10, Support, Office 365, Servicenow Top Skills Details...
Remote ContractCall Center Technical Support Representative
- MCI Careers
- Wichita, KS
- 19 days ago
- Wichita, KS
- 19 days ago
LOCATION: Wichita, KS POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonWichita Technical Support Representative (Full-Time)
- MCI Careers
- Wichita, KS
- 25 days ago
- Wichita, KS
- 25 days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
In Person Full TimeIT Support Engineer - Wichita- KS - Onsite - 68391
- PRIMUS
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
IT Support Engineer - Wichita- KS - Onsite - 68391 (Wichita, KS, 67260) | 04/30/2026 Easy Apply Job Code : JPC - 68391 Job Description IT Support Engineer - Desktop Support, Active Directory & End...
In PersonThis project will impact roughly 9,000 users, and we are hiring two Help Desk Support Technicians to assist employees as they migrate their devices....
RemoteIT Helpdesk Technician (3 Years Experience)
- TEKsystems
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonPosition: Information Systems Support Analyst II Department: IT Operations Location: Wichita, KS Salary: Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic,...
In PersonFamiliarity with operating systems including Windows (Windows Server), macOS, and Linux environments....
In PersonPosition: Service Specialist II Department: IT Location: Wichita, KS (On-Site) Job Type: Full-Time/Hourly Overview: As a Service Desk Specialist II, you'll handle more advanced technical issues...
In PersonTextron Aviation Help Desk Analyst I
- Wichita State University
- Wichita, KS
- 90+ days ago
- Wichita, KS
- 90+ days ago
Working technical knowledge of standard Windows operating systems and Commercial Off-the-Shelf (COTS) software to allow for resolution of software application issues or full rebuild of the PC (image...
In PersonDemographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wichita, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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