Help Desk Technician Jobs in Kansas

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 45 Jobs

Service Desk Technician I

  • Leawood, KS
  • 2 hours ago
  • Leawood, KS
  • 2 hours ago

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated...

Desktop Support Technician

  • Fort Leavenworth, KS
  • 15 hours ago
  • Fort Leavenworth, KS
  • 15 hours ago

Seeking a Desktop Technician to work on site as part of a team to maintain IT assets for a large Army organization at Fort Leavenworth, KS. This role will be responsible for performing this effort...

Lead System Support Specialist, KCCTO

  • Manhattan, KS
  • 1 day ago
  • Manhattan, KS
  • 1 day ago

Lead System Support Specialist, KCCTO The Kansas Child Care Training Opportunities (KCCTO) team, within the College of Health and Human Sciences, is looking to hire a Lead System Support...

Junior Support Engineer - Manila

  • Manchester, KS
  • 1 day ago
  • Manchester, KS
  • 1 day ago

Experience working with a relational database technology such as MySQL, PostgreSQL, or SQL Server....

Technical Support Analyst

  • Dodge City, KS
  • 4 days ago
  • Dodge City, KS
  • 4 days ago

HIGH PLAINS FARM CREDIT, ACA The Farm Credit System is a unique entity, a network of nationally connected, locally owned financial cooperatives. Since 1916, Farm Credit has been devoted to...

Technical Support Analyst (Thur-Sun 2:00pm-12:30am CST)

  • Mission, KS
  • 6 days ago
  • Mission, KS
  • 6 days ago

Job Title: Technical Support Analyst Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At...

Remote Work

Technical Support Analyst (Sun-Wed 10:30am-9:00pm CST)

  • Mission, KS
  • 6 days ago
  • Mission, KS
  • 6 days ago

Job Title: Technical Support Analyst Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At...

Remote Work

Field Support Specialist Desktop

  • Wichita, KS
  • 6 days ago
  • Wichita, KS
  • 6 days ago

Field Support Specialist Desktop Kansas, Wichita 08/18/2025 Contract Active Job Description: Job Summary We are seeking a skilled Field Support Specialist with a strong background in desktop...

Senior Service Desk Specialist

  • Wichita, KS
  • 6 days ago
  • Wichita, KS
  • 6 days ago

Knowledge/Skills/Abilities Solid understanding of LAN/WAN infrastructure, PCs, printers, networking, web browsers, internet protocols, mainframes, operating systems, and telephone systems....

Technical Support Analyst (Sun-Wed 9:30am-8:00pm CST)

  • Mission, KS
  • 7 days ago
  • Mission, KS
  • 7 days ago

Job Title: Technical Support Analyst Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At...

Remote Work

Customer Support Engineer (m/w/d) im 3-Schicht-Betrieb

  • Wichita, KS
  • 8 days ago
  • Wichita, KS
  • 8 days ago

Customer Support Engineer (m/w/d) im 3-Schicht-Betrieb Job Description: Job Description: Um die Abteilung Service Desk zu unterstutzen, sucht die Airbus Secure Land Communications GmbH einen...

Product Support Engineer

  • Parsons, KS
  • 8 days ago
  • Parsons, KS
  • 8 days ago

BUILT TO CONNECT Power Flame Incorporated (a subsidiary of Astec) manufactures gas, oil, combination gas/oil, low NOx burners and combustion control systems. Designed for Commercial, Industrial...

Tier 1 Technical Support

  • Overland Park, KS
  • 9 days ago
  • Overland Park, KS
  • 9 days ago

Key Responsibilities Monitoring & Operations - Perform continuous health checks and real-time monitoring of Telco Core network functions and containerized applications. - Use observability tools...

Service Desk Technician

  • Olathe, KS
  • 14 days ago
  • Olathe, KS
  • 14 days ago

Key Responsibilities Provides advanced IT Support related to technical issues involving Microsofts Suite of Business Applications and operating systems; provides support and training to other Service...

Training Support Specialist

  • Manhattan, KS
  • 15 days ago
  • Manhattan, KS
  • 15 days ago

systems....

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Kansas offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Kansas
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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