Help Desk Technician Jobs in Kansas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Preferred Qualifications One (1) year of employment experience supporting Windows and /or Macintosh operating systems....
Our client is looking for a Desktop Support Technician for a 3-month contract in Arkansas City, KS 67005. Applicants must be currently authorized to work in the US on a full-time basis now and in...
Join our team as an Electric Utility Technical Support Analyst and be at the forefront of ensuring uninterrupted power supply to our community. We are seeking a skilled and highly motivated...
Preferred Qualifications One (1) year of employment experience supporting Windows and /or Macintosh operating systems....
Preferred Experience with ServiceNow, Office 365, Citrix, and Mobile Device operating Systems. CompTIA A+ and Network+ certifications, ITIL training....
Job Opportunity for Help Desk Analyst I in Topeka, KS 66612
- Topeka, KS
- 1 day ago
- Topeka, KS
- 1 day ago
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred....
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred....
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. Majority of the support provided by this candidate will be over the phone remotely....
.\* Proven experience with endpoint management software platforms,desktop provisioning technologies, and PXE\* Advanced knowledge of Dell computer hardware and Printers\* Proficiency in popular operating...
About This Role: The Network Administrator will work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise...
What We Need Corpay is currently looking to hire a End User Support Analyst II. This position will be based out of our office in Wichita, Kansas. This role requires someone who is an advanced...
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
IT Support Analyst I - Office of Judicial Administration
- Topeka, KS
- 3 days ago
- Topeka, KS
- 3 days ago
Demonstrated understanding of computer hardware, software, and operating systems. Proven ability to work both independently and as part of a collaborative team....
Title: On-Site PC Support Technician Type : Contract Duration : 2 years Created : April 7, 2025 Location : Wichita, KS 67210 Pay Rate : $18-$23 per hour Job Description One of our largest clients'...
Troubleshoot and resolve general Windows operating system issues. Build, configure, and test hardware such as computers and servers....
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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