Help Desk Technician Jobs in Kansas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Support Analyst - Transmission %26 Substation EAM
- Topeka, KS
- 1 hour ago
- Topeka, KS
- 1 hour ago
JOB TITLE: Systems Support Analyst - Transmission & Substation EAM REQUISITION ID: FOS00F2 DEPARTMENT: Operations Support Services - Topeka General Office LOCATION: Topeka, KS PAY RANGE: (Minimum...
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
Citrix Support Engineer Role: Citrix Support Engineer Location: Wichita, Kansas (Prefer Local Candidates) This role may involve elevated access to Impact Level 4 (IL4) data and/or security...
Desktop Engineer Job Description: Generic desktop support engineer with IT Asset Management Experience Employers have access to artificial intelligence language tools (AI) that help generate and...
Key Responsibilities : Conduct routine maintenance and health checks on IBM Power Systems, including installation, configuration, and maintenance of AIX Legacy operating systems and system firmware....
Tier 2 Support This team will operate from both Overland Park, KS and Frisco, TX. The team will primarily focus on the more complex tasks and the enablement of the Tier 1 support team Perform...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the environment, resolving any incidents that occur...
Technical Expertise: Strong knowledge of desktop operating systems (Windows, macOS), software applications, and hardware components. Imaging of new desktop and laptop computers....
Work with the latest versions of operating systems, such as Windows or macOS or UNIX/Linux....
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
Windows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
Skills Customer Support, Help desk support, Desktop, Windows 10, Support, Troubleshooting, Customer service Additional Skills & Qualifications This is a new role for an IT generalist Experience Level...
Position: Application Support Analyst I Department: IT Operations Status: Full-Time (Salary) Shift: 2nd, 2:00pm - 11:00pm Jump start your career at Equity Bank! We are currently hiring energetic,...
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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