Help Desk Technician Jobs in Pittsburg, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Freeman Health System
- Joplin, MO (21 miles from Pittsburg, KS)
- 6 days ago
- Joplin, MO (21 miles from Pittsburg, KS)
- 6 days ago
Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. About Us - Information Technology (IT) Flexible scheduling. On the job...
In Person Full TimeJob Alerts Link Apply now IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a...
In PersonIT Support Technical Lead - Onsite
- EaglePicher Corporation
- Joplin, MO (21 miles from Pittsburg, KS)
- 15 days ago
- Joplin, MO (21 miles from Pittsburg, KS)
- 15 days ago
Responsibilities Provide Help Desk support for end-user and PC issues and requests. Serves as a point of escalation for team members, the department, and end users....
In Person- Four State Trucks
- Joplin, MO (21 miles from Pittsburg, KS)
- 20 days ago
- Joplin, MO (21 miles from Pittsburg, KS)
- 20 days ago
Good working knowledge of IT Applications in Microsoft Office365, SharePoint, and desktop software/operating systems needed. Basic knowledge of desktop hardware & networkconnectivity....
In Person- Springs Window Fashions
- Joplin, MO (21 miles from Pittsburg, KS)
- 45+ days ago
- Joplin, MO (21 miles from Pittsburg, KS)
- 45+ days ago
Description Springs Window Fashions (SWF) is/has been a reliable local employer in the window treatments industry since 1939. Our products are available in nearly every major retailer, in...
In PersonDemographic Data for Pittsburg, KS
Moving to Pittsburg, KS? Find some basic demographic data about Pittsburg, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Pittsburg, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pittsburg, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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