Help Desk Technician Jobs in Gardner, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TEKsystems c/o Allegis Group
- Olathe, KS (8 miles from Gardner, KS)
- 1 day ago
- Olathe, KS (8 miles from Gardner, KS)
- 1 day ago
Skills Help desk support, Help desk, Customer service, Service desk, Active directory, Phone support, Servicenow, Troubleshooting, Technical support, Ticketing system Top Skills Details Help desk support...
Hybrid- THRIVE NETWORKS INC
- Overland Park, KS (15 miles from Gardner, KS)
- 2 days ago
- Overland Park, KS (15 miles from Gardner, KS)
- 2 days ago
Location: Overland Park, Kansas (onsite 5x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster...
In Person- Garmin International, Inc.
- Lenexa, KS (14 miles from Gardner, KS)
- 3 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 3 days ago
Overview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first level support to end...
In PersonTechnical Support Engineer (After Hours)
- Jack Henry & Associates Inc.
- Lenexa, KS (14 miles from Gardner, KS)
- 5 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Lenexa, KS (14 miles from Gardner, KS)
- 6 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 6 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Gardner, KS
- 6 days ago
- Gardner, KS
- 6 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- Fastenal
- Edwardsville, KS (20 miles from Gardner, KS)
- 7 days ago
- Edwardsville, KS (20 miles from Gardner, KS)
- 7 days ago
Job Description Distribution Center Help Desk 9911 Woodend Rd, Edwardsville, KS 66111 MO100 Distribution Center Full-time Shift(s): MON TUE WED THU FRI 9:00am - 5:00pm OVERVIEW: Find your future...
In Person- Shamrock Trading Corporation
- Overland Park, KS (15 miles from Gardner, KS)
- 13 days ago
- Overland Park, KS (15 miles from Gardner, KS)
- 13 days ago
About Shamrock Trading Corporation Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring...
In Person- Creative Planning, LLC
- Overland Park, KS (15 miles from Gardner, KS)
- 16 days ago
- Overland Park, KS (15 miles from Gardner, KS)
- 16 days ago
systems Basic understanding of networking concepts: oTCP/IP and Internet connectivity troubleshooting oNetwork components (switches, hubs, patch panels) o Remote Desktop Services o Wireless technologies...
RemoteIT Service Desk Support Staff I
- Terracon Consultants
- Olathe, KS (8 miles from Gardner, KS)
- 19 days ago
- Olathe, KS (8 miles from Gardner, KS)
- 19 days ago
Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware....
In PersonEngineer 4, Customer Technical Support
- Archer Technologies LLC
- Overland Park, KS (15 miles from Gardner, KS)
- 20 days ago
- Overland Park, KS (15 miles from Gardner, KS)
- 20 days ago
PRINCIPAL DUTIES AND RESPONSIBILITIES Reviews technical solution articles for accuracy and completeness, and give feedback to the authors Acts as a remote customer advocate to champion specific...
In Person- Plateau Software Inc
- Lenexa, KS (14 miles from Gardner, KS)
- 20 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 20 days ago
Plateau Software Inc Description: Plateau GRP is seeking an experienced and customer-focused Senior Help Desk Specialist to support a key U.S. Federal client in Lenexa, Kansas. This role serves as...
In PersonEPS Technical Support Engineer II
- Jack Henry & Associates Inc.
- Lenexa, KS (14 miles from Gardner, KS)
- 22 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 22 days ago
Basic knowledge of SQL and FTP, remoting and operating systems. General communication, interpersonal, and analytical skills....
In PersonSenior Service Desk Technician
- Performance Contracting Group
- Lenexa, KS (14 miles from Gardner, KS)
- 23 days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 23 days ago
Foundational understanding of Microsoft 365, including Office applications, and Windows operating systems. Foundational understanding of networking concepts, protocols, and equipment....
In Person- NoTraffic
- Lenexa, KS (14 miles from Gardner, KS)
- 30+ days ago
- Lenexa, KS (14 miles from Gardner, KS)
- 30+ days ago
Reports to: Director of Security & IT NoTraffic is the world's leading mobility platform, transforming intersections into connected infrastructure that improves flow, boosts safety, and prepares...
In PersonDemographic Data for Gardner, KS
Moving to Gardner, KS? Find some basic demographic data about Gardner, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Gardner, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Gardner, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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