Help Desk Technician Jobs in Derby, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
Citrix Support Engineer Role: Citrix Support Engineer Location: Wichita, Kansas (Prefer Local Candidates) This role may involve elevated access to Impact Level 4 (IL4) data and/or security...
Sr. Technical Support Engineer ITAR Compliant
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
Key Responsibilities : Conduct routine maintenance and health checks on IBM Power Systems, including installation, configuration, and maintenance of AIX Legacy operating systems and system firmware....
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
Technical Expertise: Strong knowledge of desktop operating systems (Windows, macOS), software applications, and hardware components. Imaging of new desktop and laptop computers....
- Wichita, KS (4 miles from Derby, KS)
- 2 days ago
- Wichita, KS (4 miles from Derby, KS)
- 2 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
Position: Application Support Analyst I Department: IT Operations Status: Full-Time (Salary) Shift: 2nd, 2:00pm - 11:00pm Jump start your career at Equity Bank! We are currently hiring energetic,...
Legacy ERP Systems Support Engineer
- Wichita, KS (4 miles from Derby, KS)
- 7 days ago
- Wichita, KS (4 miles from Derby, KS)
- 7 days ago
Defining the Role: The role is related to supporting legacy ERP system, specifically the "Lynx" system, which manages their Multi - billion dollar agriculture and trading business. The role...
- Wichita, KS (4 miles from Derby, KS)
- 11 days ago
- Wichita, KS (4 miles from Derby, KS)
- 11 days ago
Remote Help Desk & Student Services Support Schedule: 8 hour shifts Pay Rate: $15/hr Industry: Higher Education / IT Support Join our dynamic support team as a Remote Help Desk & Student Services...
Remote WorkContact Center Technical Support Representative
- Wichita, KS (4 miles from Derby, KS)
- 12 days ago
- Wichita, KS (4 miles from Derby, KS)
- 12 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
Technical Support Engineer - Second Shift
- Wichita, KS (4 miles from Derby, KS)
- 17 days ago
- Wichita, KS (4 miles from Derby, KS)
- 17 days ago
RAID -NetApp Storage System operating systems such as Data ONTAP or E-Series Operating System (EOS) NetApp solutions developed around specific applications involving E-Series and/or FAS storage systems...
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
Field Support Engineer Job Description: Job Description: Install, commission, and maintain TETRA system, application software and system management tools Manage suppliers for system integration of...
IT Support Technician I (Level 1) - Admin Center JobID: 5243 Position Type: Technology/Technology Assistant Date Posted: 4/25/2025 Location: Administrative Center - Technology Additional...
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software...
Wichita Technical Support Representative (Part-Time)
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Wichita Technical Support Representative (Full-Time)
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Demographic Data for Derby, KS
Moving to Derby, KS? Find some basic demographic data about Derby, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Derby, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Derby, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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