Help Desk Technician Jobs in Indianapolis, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Hardware Technician IV BC forward is currently seeking Hardware Technician IV as a Remote opportunity!! Position Title: Hardware Technician IV Location: Remote with 90% Travell Anticipated Start...
Remote Work- Greenwood, IN (12 miles from Indianapolis, IN)
- 1 day ago
- Greenwood, IN (12 miles from Indianapolis, IN)
- 1 day ago
The Help Desk Technician is responsible to ensure that an effective solution is provided to the user....
This is a part-time, temporary position filled each semester on an as-needed basis. Responsibilities include: basic troubleshooting for computers and printers (hardware and software); assisting...
About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By...
Desk support environment....
Maintain familiarity with PC hardware, operating systems, and basic networking concepts. Qualifications:...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
We are looking for a proactive and experienced IT Customer Success Lead to enhance and streamline the ticket management process while delivering an outstanding customer support experience. This...
systems Solid experience with Microsoft Office 365 administration and support Working knowledge of Active Directory (e.g., managing user accounts, moving computers into OUs, password resets) Strong...
IT support specialists leverage their expertise with the Windows operating system to develop and deploy PCs, support day-to-day system performance, and prevent data loss and unauthorized access....
. * Proven experience with endpoint management software platforms, desktop provisioning technologies, and PXE * Advanced knowledge of Dell computer hardware and Printers * Proficiency in popular operating...
Remote WorkSenior Endpoint and Virtual Desktop Engineer
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
IT Service Desk Associate (Help Desk)
- Carmel, IN (14 miles from Indianapolis, IN)
- 11 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 11 days ago
Desk Support, Software Support...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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