Help Desk Technician Jobs in Indiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Taft Stettinius & Hollister LLP
- Indianapolis, IN
- 12 days ago
- Taft Stettinius & Hollister LLP
- Indianapolis, IN
- 12 days ago
Taft is currently seeking an IT Service Analyst to join our team in Indianapolis. We are seeking an IT Service Analyst for our Indiana office. IT Service Analysts serve clients by providing...
system issues required Job/Project Description: This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for an enterprise organization....
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
Primary Duties may be- Provide first-level technical support to staff and students for Chromebooks, Windows laptops/desktops, projectors, interactive boards, printers, and other classroom...
IT Help Desk Technician II Varsity Brands Location Indianapolis, Indiana, United States of America Category IT Varsity Brands Job Id JR111054 Full Time 2nd Shift Job Type Regular Full Time JOIN THE...
InnovaCare Management Services Company, LLC The IT Service Desk Support - Level 2 plays a critical role in delivering advanced technical support across InnovaCare's enterprise IT environment. This...
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
This position is on-site and will work out of our corporate office in downtown Indianapolis. Ideal candidates will live in or around the area. The general salary range is $20/hr. Job Summary...
Salary: To be paid at an hourly rate of $17.44 for 190 days. Job Description: Maintenance of school staff and student computers, Android/iPad tablets, and staff computers. Complete student help...
Job Title: IT Support Analyst Reporting Relationship: Assistant Director of IT Support & Consultation Unit: Central Administration Department: IT Support - Central Administration Campus Location:...
Provide support, maintenance and assist with system configuration for a wide variety of software and applications used across the organization. Manage server maintenance, security vulnerabilities,...
Computer Skills Desktop Operating System Experience Backup Software Desktop and Laptop Hardware troubleshooting and repair Handheld and PDA configuration and troubleshooting Other skills, ability or...
Technical Support Specialist Whiteland, IN - Onsite position 12+ Months Job Details:- Troubleshoot user problems at the desktop. Knowledge of PC Hardware, Software and Networking issues....
IT Support Associate II, Ops Tech Solutions Delivery (OTS)
- Jeffersonville, IN
- 5 days ago
- Jeffersonville, IN
- 5 days ago
Basic Qualifications: High School Diploma or equivalent. 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent...
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DNS
- DHCP
- Windows OS
- Windows 7
- Application Support
- TCP/IP
- Windows 10
- Cisco
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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