Help Desk Technician Jobs in West Palm Beach, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- (Employer Name Not Available)
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- moments ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- moments ago
Help for Job Description. Opens a new window. Looking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer-...
In Person- City of Delray Beach
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 9 hours ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 9 hours ago
Knowledge of host system fundamentals; its operating system and database facilities. Knowledge of LAN concepts and terminologies....
In Person- Kforce Technology Staffing
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 19 hours ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 19 hours ago
Kforce has a client in Boca Raton, FL that is seeking a Help Desk Analyst II. Key Responsibilities: * Work the IT support queue alongside Level 1 staff, responding to user requests via email,...
In Person- TEKsystems
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
Customer Support Technician (IT Desktop Support - Advanced) Boca Raton, FL (Onsite) 12-Month Contract | 2 Openings About the Opportunity Join the team and support a large enterprise IT...
In Person ContractHelp Desk Technician - Onsite - Boca Raton, FL
- Irvine Technology Corporation (ITC)
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 1 day ago
Help Desk Technician Our client is a well-established organization supporting a large user base across multiple locations nationwide....
In Person- Vaco by Highspring
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 4 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 4 days ago
Looking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer- Strong Windows desktop and server...
In Person- E-Solutions Inc.
- West Palm Beach, FL
- 5 days ago
- West Palm Beach, FL
- 5 days ago
Desktop Support Technician (West Palm Beach, FL, 33401) | 05/12/26 Job Description Scope of Work: Device Physical Checkup / General IT Support Current Status: An onsite technician is required to...
In Person- Vaco LLC
- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 6 days ago
- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 6 days ago
Looking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer- Strong Windows desktop and server...
In PersonCritical Systems Service Support Engineer
- Carrier
- West Palm Beach, FL (11 miles from West Palm Beach, FL)
- 6 days ago
- West Palm Beach, FL (11 miles from West Palm Beach, FL)
- 6 days ago
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
RemoteIT Support Technician (Seasonal Project)
- AppleOne
- West Palm Beach, FL
- 7 days ago
- West Palm Beach, FL
- 7 days ago
Job Summary We are seeking IT Support Technicians for a seasonal election support project in West Palm Beach, FL. This contract opportunity supports a public-sector environment during a...
In Person TemporaryHelp Desk Analyst II (On-site) - Contract
- Florida Peninsula Insurance Company
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 12 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 12 days ago
Job DetailsJob Location: Corporate Office - Boca Raton, FL 33487Position Type: Full TimeAbout Us: At Windward Risk Managers, we pride ourselves on a dynamic, supportive IT environment. Our mission...
In PersonCritical Systems Service Support Engineer
- C15 Automated Logic Contracting Sv
- West Palm Beach, FL
- 12 days ago
- West Palm Beach, FL
- 12 days ago
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In Person- TEKsystems
- Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
- 15 days ago
- Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
- 15 days ago
o 90 computers that are not windows 11 compatible at all, swamping out- team is doing a great job with it, need an extra o Knows what an IP Address is, do not need a CCNA but just know the...
In Person ContractApplications Support Specialist (Help Desk)
- Hospice of Marion County
- West Palm Beach, FL
- 19 days ago
- West Palm Beach, FL
- 19 days ago
Empath Health is seeking a tech savvy and customer-service-oriented Application Support Specialist to join our team in West Palm Beach. This full-time position works Monday through Friday, 8:30...
In PersonAbout Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In PersonDemographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Palm Beach, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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