Help Desk Technician Jobs in West Palm Beach, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
High-level of expertise in PC operating systems and software i.e. Microsoft/Linux, anti-virus, Intune, ControlUp, MS Office products....
Sr. Manager, IT Support Services
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 14 hours ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 14 hours ago
Overview MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals...
Remote Worksystems, physical IT infrastructures and Imaging Ability to lift packages 30-50lbs Ability to drive to 2-3 different sits all in a 15 minute radius...
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 5 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 5 days ago
Apply Description JOIN OUR Schumacher Family Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong...
Customer Technical Support Technician
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 8 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 8 days ago
About the Role Responsible for providing direct technical support in a help desk setting. Primary role is to interact with specific trained customer technicians and assist in troubleshooting....
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 13 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 13 days ago
Summary The Information Technology Analyst is a front-line, customer-facing role for both resort staff and guests. This position combines technical expertise with a strong commitment to...
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 24 days ago
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 24 days ago
An Amazing Career Opportunity for a Technical Support Engineer I! Location: Florida, Palm Beach Gardens, Hybrid (Eastern Time-Zone) Job ID: 34491 Who are we? HID powers the trusted identities of...
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 28 days ago
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 28 days ago
An Amazing Career Opportunity for a Technical Support Engineer I! Location: Florida, Palm Beach Gardens, Hybrid (Eastern Time-Zone) Job ID: 34491 Who are we? HID powers the trusted identities of...
systems, settings, limitations, tweaks, and maintenance procedures Experience troubleshooting and supporting iOS, Android, and other mobile devices with a focus on InTune, Microsoft Outlook Mobile...
Epic Orders/ClinDoc/ASAP Support Specialist
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 29 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 29 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 30+ days ago
- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 30+ days ago
Department: Information Technology Location: Boca Raton, FL Commitment: Full-time Exempt Workplace Type: Hybrid IT OPERATIONS ANALYST I (HYBRID ROLE): Want to make a meaningful difference in...
Desktop Support / Infrastructure Specialist
- West Palm Beach, FL
- 90+ days ago
- West Palm Beach, FL
- 90+ days ago
Good working knowledge of workstation and server operating systems, server tools and utilities, and server data backup and restore....
- Palm Beach, FL (3 miles from West Palm Beach, FL)
- 60+ days ago
- Palm Beach, FL (3 miles from West Palm Beach, FL)
- 60+ days ago
Performs specialized technical work involving the creation of web maps and utilizing Geographic Information Systems (GIS) for spatial analysis, database development, topology editing, data...
Desktop Support Specialist / Infrastructure Technology Engineer
- West Palm Beach, FL
- 90+ days ago
- West Palm Beach, FL
- 90+ days ago
Good working knowledge of workstation and server operating systems, server tools and utilities, and server data backup and restore....
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Palm Beach, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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