Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with Active Directory and remote desktop tools....
In PersonEnglish-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Miami, FL
- 6 hours ago
- Miami, FL
- 6 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
Remotesystems Basic knowledge of medical equipment Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database...
In PersonApply Now Cellular Sales: IT Field Support Technician Classificion Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field...
In Person- Kforce Technology Staffing
- Boca Raton, FL
- 7 hours ago
- Boca Raton, FL
- 7 hours ago
Kforce has a client in Boca Raton, FL that is seeking a Help Desk Analyst II. Key Responsibilities: * Work the IT support queue alongside Level 1 staff, responding to user requests via email,...
In PersonPrescient Edge is seeking a Help Desk Support Engineer to support a federal government client. Please note that the availability of this position is contingent upon....
In PersonAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital...
In PersonIT Operation Business Support Specialist
- System One
- Pensacola, FL
- 21 hours ago
- Pensacola, FL
- 21 hours ago
Job Title: IT Operations Business Support Specialist Location: FT Onsite Pensacola, FL Pay Rate: W-2 Negotiable Position Type: Multiyear Contract Hours: 40 hours a week Responsibilities Analyze,...
In PersonReady to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as PCS, is not...
In Person- Willis Lease Finance Corporation
- Coconut Creek, FL
- 1 day ago
- Coconut Creek, FL
- 1 day ago
Summary: This position will assist all personnel in the use of the computing and telecommunication resources through one-on-one local or remote support, development of processes and procedures,...
In Personsystems, terminal services, print servers and remote-control software Ability to clearly communicate with end users and technicians and present ideas in user-friendly language Ability to recognize,...
In PersonTechnical Skills: Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with macOS and Linux....
In PersonGeneral knowledge of Microsoft Office applications, Windows operating systems, and basic networking skills. Ability to analyze and repair hardware related issues on desktop and laptop computers....
In PersonOperations Analyst II - Help Desk Technician
- State of Florida
- Tallahassee, FL
- 1 day ago
- Tallahassee, FL
- 1 day ago
Requisition No: 877090 Agency: Department of Health Working Title: OPERATIONS ANALYST II - HELP DESK TECHNICIAN Pay Plan: Career Service Position Number: 64081684 Salary: $36,317.26 - $40,000 Posting...
In Person- TEKsystems c/o Allegis Group
- Boca Raton, FL
- 1 day ago
- Boca Raton, FL
- 1 day ago
Customer Support Technician (IT Desktop Support - Advanced) Boca Raton, FL (Onsite) 12-Month Contract | 2 Openings About the Opportunity Join the team and support a large enterprise IT...
In Person ContractDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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