Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
We are looking for a qualified IT Technician that will install and maintain computer systems and networks, great troubleshooting abilities and attention to detail. Multitasking is a must. These...
Windows workstation and operating system support including working knowledge of Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (iPhones, iPads, Macs, Android devices / Intune...
Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing...
We are seeking a dedicated and proactive Microsoft Power Platform Production and Operational Support Engineer to join our dynamic technology team. In this role, you will be responsible for...
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to be part of a high-performing collaborative team...
WHO WE ARE & WHAT WE DO Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South...
TRAX USA Corp is seeking a highly motivated Help Desk Technician I....
Data Centre Service Delivery Field Support Engineer (L2)
- Tallahassee, FL
- 22 hours ago
- Tallahassee, FL
- 22 hours ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
Working knowledge of databases, spreadsheets, word processing and computer utilities and operating systems....
Incumbents may also provide assistance in the use of computer hardware and software, including printing, installation, office productivity software, electronic mail, and operating systems....
Incumbents may also provide assistance in the use of computer hardware and software, including printing, installation, office productivity software, electronic mail, and operating systems....
Incumbents may also provide assistance in the use of computer hardware and software, including printing, installation, office productivity software, electronic mail, and operating systems....
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to...
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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