Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 1 day ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 1 day ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash...
We are seeking a Help Desk Technician that can work independently please read below!...
Technology Support Specialist Start right away. Now Hiring for a temporary/project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies,...
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve designed the system...
systems and commonly used software (e.g., Microsoft 365, Zoom, etc.)...
Overview DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Mid-level) will assist in...
Category : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best...
Expertise with the Windows operating system and server administration to develop and deploy servers, support day-to-day system performance, and prevent data loss and unauthorized access is required....
Provide technical support for operating systems (Windows, macOS), business applications, and network connectivity issues....
Delivery & Support Engineer Software Support Apopka, Florida Description The Software Support Specialist on the Application Support Team is responsible for providing exceptional customer service...
Previous experience in help desk support, customer service, or IT troubleshooting is a plus but not required....
Remote WorkPrevious experience in help desk support, customer service, or IT troubleshooting is a plus but not required....
Remote WorkDepartment Financial Aid Compensation $19.15 HourlyGeneral Description / Primary Purpose: The position reports to the Director, Student Financial Aid, and supports the functional management of...
IT Support & Facility Maintenance Technician
- Pompano Beach, FL
- 1 day ago
- Pompano Beach, FL
- 1 day ago
Key Responsibilities: IT Support (70%) Install, configure, and maintain computer hardware, software, and operating systems Troubleshoot network issues, diagnose hardware/software problems, and replace...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- VPN
- Operating Systems
- Windows Server
- Apple OS X
- Application Support
- BMC Remedy
- TCP/IP
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- VoIP
- MacOS
- Help Desk Support
- Network Administration
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Support
- Microsoft Active Directory
- Information Technology
- Problem Resolution
- Microsoft Office 365
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Education Experience
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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