Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
Knowledge, Skills & Abilities Knowledge of PC hardware installation and repair, Windows and Apple operating systems and peripheral installation and support....
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Live-In Tier 2 Service Desk Tech/ Full Stack Web Engineer
- Orlando, FL
- 15 hours ago
- Orlando, FL
- 15 hours ago
Live-In Tier 2 Service Desk Technician / Full Stack Web Engineer Company Name: (Confidential/Provided upon Interview) Location: Orlando, Florida (Live-In Role) Employment Type: Full-Time, Live-In...
Skills in: Skilled at installing and providing technical support for software applications and operating systems; skilled at installing and testing computer hardware....
Experience Requirements: Strong software developer's level of understanding of Windows operating systems and/or Android mobile operating systems required....
system support including working knowledge of Microsoft Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (Apple mobile/Android devices / Microsoft Intune Administration,...
IT Support Technician WheelHouse IT - 3.3 Fort Lauderdale, FL Job Details Full-time $35,000 - $39,000 a year 23 hours ago Benefits Disability insurance Health insurance Dental insurance Happy hour...
Associate Tech Support Agent: Interpret, evaluate and resolve (if possible), incoming requests via the telephone, email, web, etc. supporting network and email connectivity, computer operating systems...
. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote WorkIT Support Tech Regular Full-Time Largo Campus, Largo, FL, US 18 days ago Requisition ID: 2075 Salary Range: $20.75 To $20.75 Hourly ABOUT THE ORGANIZATION: Operation PAR, Inc. is a non-profit...
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL
- Tampa, FL
- 21 hours ago
- Tampa, FL
- 21 hours ago
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL Local to Tampa Bay Area - Only Candidates who can work on W2 JOB DESCRIPTION: Duties: Under the direction of Global...
End User Support Specialist#25-16341 St Petersburg, FL 50% Remote Contract Starts 7/07/2025 Ends 12/19/2025 Job Description Genesis10 is seeking an End User Support Specialist for our client in...
Proficiency in troubleshooting and supporting Microsoft Windows operating systems (Windows 10/11) and Microsoft Office Suite (Microsoft 365). Experience with macOS operating systems is a plus....
. + Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. + Confers with end users to resolve...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »