Help Desk Technician Jobs in Tallahassee, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Trulieve
- Tallahassee, FL (10 miles from Tallahassee, FL)
- 1 day ago
- Tallahassee, FL (10 miles from Tallahassee, FL)
- 1 day ago
Technical Skills: Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with macOS and Linux....
In PersonOperations Analyst II - Help Desk Technician
- State of Florida
- Tallahassee, FL
- 1 day ago
- Tallahassee, FL
- 1 day ago
Requisition No: 877090 Agency: Department of Health Working Title: OPERATIONS ANALYST II - HELP DESK TECHNICIAN Pay Plan: Career Service Position Number: 64081684 Salary: $36,317.26 - $40,000 Posting...
In PersonQualified candidates will have knowledge of Windows or macOS operating systems, basic networking, and strong problem-solving skills....
In PersonStudent Computing Support Specialist
- Florida State University
- Tallahassee, FL
- 19 days ago
- Tallahassee, FL
- 19 days ago
Installs, maintains, troubleshoots, or modifies software packages, operating systems, and interfacing with related devices....
In PersonIT Help Desk Technician (74221)
- Centurion Health
- Tallahassee, FL
- 20 days ago
- Tallahassee, FL
- 20 days ago
IT Help Desk Technician (74221) FL, Tallahassee - FL Regional Office I - Tallahassee, FL 32301 Apply Overview Position Type Full-Time Job Shift Day Education Level High School Diploma/GED Travel Percentage...
In PersonPossess a good understanding of Windows Operating systems, Microsoft print management and standard O365 applications....
Remote- Coaxis Hosting Inc.
- Tallahassee, FL
- 21 days ago
- Tallahassee, FL
- 21 days ago
Job Description: We're seeking an enthusiastic Tier 1 Help Desk Technician to join our team at Coaxis....
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon.com, Inc.
- Tallahassee, FL
- 28 days ago
- Tallahassee, FL
- 28 days ago
systems support experience or equivalent experience Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person2210, Customer Support Analyst, B. Intermediate (CO)
- Abacus Service Corporation
- Tallahassee, FL
- 30+ days ago
- Tallahassee, FL
- 30+ days ago
Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment 2....
In PersonVenue Technology Assistant (FSU Location)
- ASM Global
- Tallahassee, FL
- 30+ days ago
- Tallahassee, FL
- 30+ days ago
Must be able to adapt to environment changes immediately Highly effective oral presentation and written communication skills Working knowledge of Microsoft applications to include operating system,...
In Person- Independent Living Systems
- Tallahassee, FL
- 30+ days ago
- Tallahassee, FL
- 30+ days ago
Minimum Qualifications: Highschool diploma in Computer Science or related field 2+ years of experience in a helpdesk or technical support role Strong knowledge of Mircosoft exchange/Office 365 operating...
In PersonMust be able to adapt to environment changes immediately Highly effective oral presentation and written communication skills Working knowledge of Microsoft applications to include operating system,...
In PersonDemographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tallahassee, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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