IT Support Technician

IT Support Technician Location: Tallahassee, FL Schedule: Monday-Friday, 8:00 AM - 5:00 PM (subject to change) Duration: Temp-to-hire We are seeking a motivated IT Support Technician to join a growing team in Tallahassee. This role is responsible for providing technical support to end users by troubleshooting hardware and software issues, assisting via phone, email, or in person, and ensuring systems operate efficiently. Key responsibilities include installing and configuring hardware and software, managing helpdesk tickets, performing routine maintenance, and maintaining accurate documentation of technical solutions. The technician will diagnose and resolve system, network, and application issues while delivering strong customer service. Qualified candidates will have knowledge of Windows or macOS operating systems, basic networking, and strong problem-solving skills. Excellent communication skills are essential, including the ability to explain technical concepts to non-technical users. A customer-focused approach is critical for success in this role. Experience, relevant certifications (such as CompTIA A+), or related education is preferred but not required. This is a great opportunity for someone eager to grow their technical skills and advance their career in IT. #remedyjobs IT and Customer Service