Help Desk Technician Jobs in Orlando, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Longwood, FL (11 miles from Orlando, FL)
- 7 hours ago
- Longwood, FL (11 miles from Orlando, FL)
- 7 hours ago
Software Troubleshooting: Troubleshoot and resolve software issues, including operating systems, Microsoft Office Suite, and other business applications....
Live-In Tier 2 Service Desk Tech/ Full Stack Web Engineer
- Orlando, FL
- 1 day ago
- Orlando, FL
- 1 day ago
Live-In Tier 2 Service Desk Technician / Full Stack Web Engineer Company Name: (Confidential/Provided upon Interview) Location: Orlando, Florida (Live-In Role) Employment Type: Full-Time, Live-In...
Salary Range $20.28-$25.86 Job Posting End Date - Applications will no longer be accepted starting 06-30-2025 Job Summary Salary: Computer Support Specialist I: $20.28-$25.86 Computer Support...
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Epic Cupid-Radiant Support Specialist
- Lake Mary, FL (15 miles from Orlando, FL)
- 2 days ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Salary Not Available Position range in Orlando-Kissimmee-Sanford, FL Metropolitan Statistical Area $44k - $68k Per Year IT Support Technician (Not Available) Occupation: Computer User Support...
Remote IT Support (WFH Tech Advisor)
- Kissimmee, FL (16 miles from Orlando, FL)
- 3 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 3 days ago
.) - Windows operating systems - iPhone, iPad, Android, and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents...
VP, Business Technical Support
- Maitland, FL (5 miles from Orlando, FL)
- 3 days ago
- Maitland, FL (5 miles from Orlando, FL)
- 3 days ago
Oversees operating systems, including policies, procedures, and operating structures....
Technical Support Expert - Level 1 - Remote Monitoring and Management (RMM) Support
- Orlando, FL
- 4 days ago
- Orlando, FL
- 4 days ago
Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems....
Remote WorkWindows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
We're looking for a Help Desk Technician who's ready to take their customer service and technical know-how to the next level-supporting enterprise users across a dynamic, fast-paced environment....
Overview At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central...
COMSEC Support Engineer LinTech Global, Inc. $100,000.00 - $115,000.00 / yr paid time off, paid holidays, 401(k) United States, Florida, Orlando 12249 Science Drive (Show on map) Jun 03, 2025...
- Ocoee, FL (9 miles from Orlando, FL)
- 9 days ago
- Ocoee, FL (9 miles from Orlando, FL)
- 9 days ago
Windows & Apple operating systems and utilities. Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). Standard debug tools and processes available in/for browsers (e.g. Firebug)....
Do you want to advance in your work and receive recognition for your accomplishments? Don't miss the chance to become a member of our outstanding team and enjoy the benefits of working for an...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orlando, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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