Help Desk Technician Jobs in Orlando, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems Monitor and test PC performance and provide statistics and reports Perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs Maintain communications with end-users...
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
- Winter Park, FL (3 miles from Orlando, FL)
- 17 hours ago
- Winter Park, FL (3 miles from Orlando, FL)
- 17 hours ago
We are seeking an IT Support II, located in the Winter Park, FL area, to be the go-to resource for advanced technical support across our systems and teams. In this role, you'll troubleshoot...
A client of Innova Solutions is immediately hiring for a Desktop Support Analyst ssPosition Type: Contract-Full TimeDuration: 12+ Months Location: Orlando, FL 32801 (Onsite- 5 Days in a Week) As a(n)...
Remote WorkBusiness Unit Application Support Analyst III (US)
- Orlando, FL
- 22 hours ago
- Orlando, FL
- 22 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Minimum Requirements: Education/Licensure/Skill/Expertise/Certifications Minimum of two years of experience in software and application delivery and support. Associate's or Bachelor's Degree, or...
Senior Associate, Production Services Application Support Analyst
- Lake Mary, FL (15 miles from Orlando, FL)
- 1 day ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 1 day ago
Senior Associate, Production Services Application Support Analyst At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial...
Loyal Source is looking for a Desktop Support specialist for an employment opportunity in Orlando, Florida. About the Role: The Desktop Support role is crucial in ensuring proper computer...
Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelors Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance....
Remote WorkHelp Desk Support I Temp - Maitland, FL
- Maitland, FL (5 miles from Orlando, FL)
- 3 days ago
- Maitland, FL (5 miles from Orlando, FL)
- 3 days ago
JOIN OUR TEAM: TEMPORARY HELP DESK TECHNICIAN About Us We are a leading dermatology company seeking a skilled Help Desk Technician to join our team temporarily....
- Orlando, FL (2 miles from Orlando, FL)
- 3 days ago
- Orlando, FL (2 miles from Orlando, FL)
- 3 days ago
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If...
Install, configure, and maintain operating systems (Windows, macOS, Linux) and essential software applications....
Tranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as prepackaged, industry specific solutions and services to companies...
- Longwood, FL (11 miles from Orlando, FL)
- 3 days ago
- Longwood, FL (11 miles from Orlando, FL)
- 3 days ago
SERVICE DESK TECHNICIAN | REMOTE (8am-5pm EST) The Select Group is looking for a talented Service Desk Technician to join one of our top insurance partners. This person will be responsible for...
Remote WorkPOSITION DESCRIPTION POSITION TITLE: Help Desk Technician DEPARTMENT: Information Systems and Technology CLASSIFICATION: Non-exempt REPORTING RELATIONSHIP POSITION REPORTS TO: Information Technology...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orlando, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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