Help Desk Technician Jobs in Orlando, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems, terminal services, print servers and remote-control software Ability to clearly communicate with end users and technicians and present ideas in user-friendly language Ability to recognize,...
In PersonView More Jobs Support Engineer II Kansas City, MO, United States Orlando, FL, United States Nashville, TN, United States United States TRENDING Job Identification 335069 Job Category Support...
HybridTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
Hybrid- City of Altamonte Springs
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 4 days ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 4 days ago
Responsible for all aspects of computer hardware, software and applications support working in a Network environment, as well as assisting with basic network administration. Provide primary...
In Person- ADP
- Maitland, FL (5 miles from Orlando, FL)
- 4 days ago
- Maitland, FL (5 miles from Orlando, FL)
- 4 days ago
Remains proficient on networks, operating systems, hardware, software, databases, browsers and related products....
In PersonSUMMARY The Desktop Support role is to ensure proper computer operation so that end users can accomplish business tasks. This includes setting up new Windows computer systems, receiving,...
In PersonDesktop Support Technician Orlando, FL (100% onsite, regional travel required) 12-month contract Looking for someone who enjoys hands-on IT support and troubleshooting in a fast-paced environment....
In Person ContractPreferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end...
In PersonHelp Desk Support I - Maitland, FL
- ADCS Clinics, LLC
- Maitland, FL (5 miles from Orlando, FL)
- 6 days ago
- Maitland, FL (5 miles from Orlando, FL)
- 6 days ago
JOIN OUR TEAM: HELP DESK TECHNICIAN About Us We are a leading dermatology company, and we're looking for an experienced Help Desk Technician to join our dynamic team....
In PersonChat/Phone Support Specialist - Remote
- Inktel Contact Center Solutions
- Orlando, FL
- 7 days ago
- Orlando, FL
- 7 days ago
System Windows 10 Professional (No Macs or Chromebooks) Information on how to upgrade to Windows 10 Professional can be found here: Two (2) available USB 2.0 or greater ports Minimum Monitor and Accessory...
RemoteMust Have Technical/Functional Skills Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices. Maintain, analyze, and troubleshoot, software and computer...
In PersonImaging Informatics PC Support Technician
- Nemours Foundation
- Orlando, FL
- 11 days ago
- Orlando, FL
- 11 days ago
The Imaging Informatics Technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment....
In Person- PEAK
- Apopka, FL (11 miles from Orlando, FL)
- 13 days ago
- Apopka, FL (11 miles from Orlando, FL)
- 13 days ago
Position Overview This role provides technical customer service support and troubleshooting via phone and online chat. The position focuses on customer satisfaction through timely responses and...
In Person- CCM iHeartMedia Management Services, Inc. | AMS
- Orlando, FL
- 14 days ago
- Orlando, FL
- 14 days ago
iHeartMedia Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one...
HybridIT Help Desk - 6384 false Operations Building or Hybrid | Millennium Technology | Full Time Posted yesterday Description Summary: The IT Help Desk will provide technical assistance and support...
In PersonDemographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orlando, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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