Help Desk Technician Jobs in Boca Raton, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- City of Delray Beach
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 hour ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 hour ago
Knowledge of host system fundamentals; its operating system and database facilities. Knowledge of LAN concepts and terminologies....
In Person- Kforce Technology Staffing
- Boca Raton, FL
- 11 hours ago
- Boca Raton, FL
- 11 hours ago
Kforce has a client in Boca Raton, FL that is seeking a Help Desk Analyst II. Key Responsibilities: * Work the IT support queue alongside Level 1 staff, responding to user requests via email,...
In Person- Willis Lease Finance Corporation
- Coconut Creek, FL (10 miles from Boca Raton, FL)
- 1 day ago
- Coconut Creek, FL (10 miles from Boca Raton, FL)
- 1 day ago
Summary: This position will assist all personnel in the use of the computing and telecommunication resources through one-on-one local or remote support, development of processes and procedures,...
In Person- TEKsystems c/o Allegis Group
- Boca Raton, FL
- 1 day ago
- Boca Raton, FL
- 1 day ago
Customer Support Technician (IT Desktop Support - Advanced) Boca Raton, FL (Onsite) 12-Month Contract | 2 Openings About the Opportunity Join the team and support a large enterprise IT...
In Person ContractHelp Desk Technician - Onsite - Boca Raton, FL
- Irvine Technology Corporation (ITC)
- Boca Raton, FL
- 1 day ago
- Boca Raton, FL
- 1 day ago
Help Desk Technician Our client is a well-established organization supporting a large user base across multiple locations nationwide....
In Person- ICBD
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
Experience with desktop and server operating systems, including Windows OS, Mac OS, iOS, and Android....
In Person- Infinx
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
About Our Company: At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage...
Hybrid- DPR Construction
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridLooking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer- Strong Windows desktop and server...
In PersonAdvanced Technical Support Engineer
- Hotwire Communications
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
Advanced Technical Support Engineers are part of the Advanced Technical Support team and help provide exceptional customer experiences by providing turn-key solutions to service incidents across...
In Person- E-Solutions Inc.
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 5 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 5 days ago
Desktop Support Technician (West Palm Beach, FL, 33401) | 05/12/26 Job Description Scope of Work: Device Physical Checkup / General IT Support Current Status: An onsite technician is required to...
In PersonSenior Systems Support Analyst
- Education Realty Trust Inc.
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
Demonstrated proficiency in computer hardware, networking and applications used by the Company, computer operating systems, and database, spreadsheet, and word processing programs sufficient to maintain...
In Person- Vaco LLC
- Highland Beach, FL (3 miles from Boca Raton, FL)
- 6 days ago
- Highland Beach, FL (3 miles from Boca Raton, FL)
- 6 days ago
Looking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer- Strong Windows desktop and server...
In PersonIT Support Technician (Seasonal Project)
- AppleOne
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 7 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 7 days ago
Job Summary We are seeking IT Support Technicians for a seasonal election support project in West Palm Beach, FL. This contract opportunity supports a public-sector environment during a...
In Person Temporary- TEKsystems
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 11 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 11 days ago
Skills Help desk support, Help desk Top Skills Details Help desk support,Help desk Additional Skills & Qualifications Work independently - must be self-motivated, and demonstrate initiative * Excellent...
Hybrid ContractDemographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boca Raton, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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