Help Desk Technician Jobs in Boca Raton, FL

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 43 Jobs
Taft Stettinius & Hollister LLP

IT Service Analyst (Hybrid)

Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...

Sr. Manager, IT Support Services

  • Boca Raton, FL
  • 1 hour ago
  • Boca Raton, FL
  • 1 hour ago

Overview MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals...

Remote Work

Associate Analyst IT Support CTS

  • Fort Lauderdale, FL (18 miles from Boca Raton, FL)
  • 18 hours ago
  • Fort Lauderdale, FL (18 miles from Boca Raton, FL)
  • 18 hours ago

Experience supporting latest operating systems, or successful completion of IT for Everyone certification via Coursera Experience implementing and supporting applications Available for overnight travel...

Client Support Specialist Tier 1

  • Coral Springs, FL (12 miles from Boca Raton, FL)
  • 1 day ago
  • Coral Springs, FL (12 miles from Boca Raton, FL)
  • 1 day ago

Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Information Technology Support Specialist

  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 1 day ago
  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 1 day ago

Required Skills & Experience 5+ years of experience as an IT support specialist. An associate's degree or higher in computer science, information technology, or similar OR equivalent years of...

Desktop Support Technician

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 3 days ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 3 days ago

systems, physical IT infrastructures and Imaging Ability to lift packages 30-50lbs Ability to drive to 2-3 different sits all in a 15 minute radius...

Customer Support Analyst

  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 3 days ago
  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 3 days ago

Location: Pompano, FL Duration: 14 months Contract to start Software Proficiency Avigilon Excel Outlook Teams File Transfer Appliance General Characteristics Provides Tier 1 and Tier 2 software...

Help Desk Specialist

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago

New Tech Global is seeking a Help Desk Specialist for a manufacturing company in Tamarac, Florida. This is a direct hire opportunity, with a fully on site schedule paying $65-75k. Requirements...

Information Technology Support Specialist

  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 4 days ago
  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 4 days ago

IT Support - Contract - Pompano Beach, FL - $22.00 -$24.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a...

Senior IT Support Analyst (US)

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 4 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 4 days ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...

Desktop Engineer (Systems Project Analyst - 79010023)

  • Margate, FL (10 miles from Boca Raton, FL)
  • 4 days ago
  • Margate, FL (10 miles from Boca Raton, FL)
  • 4 days ago

Ability to install operating system images, applications, and updates through a deployment tool such as Intune, SCCM, PDQ or MDT....

Desktop Support Technician

  • Delray Beach, FL (6 miles from Boca Raton, FL)
  • 5 days ago
  • Delray Beach, FL (6 miles from Boca Raton, FL)
  • 5 days ago

Apply Description JOIN OUR Schumacher Family Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong...

Software Support Specialist II

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 5 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 5 days ago

Ensure network security through the support, implementation of firewalls, intrusion detection systems, and access controls....

Helpdesk Support Specialist

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 5 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 5 days ago

Overview We are seeking an Helpdesk Support Specialist to join our team! **This is a hybrid position, 3 days in office at 100 SE 3rd Ave #1800 Fort Lauderdale, FL 33394 & 2 days remote.** Starting...

Systems Support Engineer II

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together...

Demographic Data for Boca Raton, FL

Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.

Local
National
236,639
12,255
Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Boca Raton, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Boca Raton, FL offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Boca Raton, FL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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