Help Desk Technician Jobs in Newark, DE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT-Support / ICT Workplace-Supporter (w/m/d) - 80%
- Kistler
- Winterthur, DE (14 miles from Newark, DE)
- 3 days ago
- Winterthur, DE (14 miles from Newark, DE)
- 3 days ago
Die Kistler Gruppe ist Weltmarktfuhrer in dynamischer Messtechnik. Wir stellen piezoelektrische Kraft-, Druck-, und Beschleunigungssensoren, sowie Drehmomentsensoren und andere Messsysteme her....
In Person- WuXi AppTec
- Middletown, DE (9 miles from Newark, DE)
- 11 days ago
- Middletown, DE (9 miles from Newark, DE)
- 11 days ago
Knowledge & Skills Operating Systems: Basic knowledge of Windows 10/11 and Microsoft Office 365 applications. Hardware: Fundamental understanding of PC hardware and printer troubleshooting/repair....
In Person Internship- Stefanini Group
- Wilmington, DE (12 miles from Newark, DE)
- 13 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 13 days ago
Stefanini Group is hiring! Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite) For quick Apply, please reach out to Sahnaj Pervin- call: ... / email: ... Work Hours: M-F...
In PersonAre you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity...
In PersonBiomedical Equipment Support Specialist
- Griswold Home Care, Inc
- Wilmington, DE (12 miles from Newark, DE)
- 30+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 30+ days ago
systems, and McAfee)....
HybridAccounting Service Desk Specialist - Pacific Time
- DLA Piper LLP (US)
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
at DLA Piper LLP (US) in Wilmington, Delaware, United States Job Description DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul...
HybridWhile some experience in customer service and help desk support would be advantageous, a positive, solutions-oriented approach and customer focus are what will really drive your success....
In Person- Genesis10
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
systems At least 3 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) At least 1 year of experience with Google suite applications At least 1 year of experience...
In Person ContractLevel 1 & Level 2 Field Techs / Desktop Support
- Royal Communications Consultants
- Wilmington, DE (12 miles from Newark, DE)
- 60+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 60+ days ago
THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY L1 and L2 Desktop Technicians Location: Wilmington, DE - ONSITE Shift: Monday through Friday: 8 am to 5 pm Initiative: Desktop...
In PersonAccounting Service Desk Specialist
- DLA Piper
- Wilmington, DE (12 miles from Newark, DE)
- 90+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 90+ days ago
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a...
HybridDemographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Newark, DE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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