Help Desk Technician Jobs in Delaware

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 25 Jobs

Help Desk Operator Hybrid New Castle, Delaware Contract

New Castle, DE
7 hours ago

New Castle, DE
7 hours ago

Help Desk Technician

Dover, DE
9 hours ago

Dover, DE
9 hours ago

A large government client is looking to add 1 experienced help desk analysts to their team. These individuals should be well versed in both over-the-phone and deskside support. 95% of this...

Help Desk

Newark, DE
1 day ago

Newark, DE
1 day ago

Arthur Lawrence is looking for Help Desk one of our clients in Newark, DE Please find the job description below and send us your updated resume if interested: Must-Have Skills: Strong...

IT Support Analyst I

Edgemoor, DE
1 day ago

Edgemoor, DE
1 day ago

Company Details Company URL: Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key...

Help Desk Operator

Smyrna, DE
2 days ago

Smyrna, DE
2 days ago

Skills: Analytical skills. Customer service experience. Responsibilities: Experience in providing technical support to users, troubleshooting issues, and offering guidance on computer hardware,...

Help Desk

Wilmington, DE
2 days ago

Wilmington, DE
2 days ago

Responsibilities Providing support, troubleshooting issues and guidance on computer hardware, software, and other IT-related problems. Qualifications Technical support, troubleshooting Customer...

IT Help Desk Operator

Marshallton, DE
2 days ago

Marshallton, DE
2 days ago

IT Help Desk Operator This is a Full-Time (W2 Contract) Hybrid- Remote position in Marshallton, DE (1901 N. DuPont Hwy). Full benefits, PTO, and paid holidays is inclusive to this position. Number...

Application Helpdesk Support

New Castle, DE
2 days ago

New Castle, DE
2 days ago

Role Title: Help Desk Operator Position: 1 Location: New Castle, DE Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Excellent communication skills, written...

Sr Tech Support Engineer MI -2

Dover, DE
3 days ago

Dover, DE
3 days ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Service Desk Agent II

Dover, DE
4 days ago

Dover, DE
4 days ago

independently with general supervision and maintains a high-degree of professional conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + Microsoft Windows Operating...

Junior Helpdesk Administrator

Wilmington, DE
7 days ago

Wilmington, DE
7 days ago

Demonstrate knowledge and experience using past and current versions of Microsoft Windows operating systems and Microsoft Office.The Jr....

Teamleiter (m/w/d) IT-Support

DE
8 days ago

DE
8 days ago

#WIR LKQ DACH mit Sitz in Poing bei Munchen ist einer der Hauptakteure im Pkw-Teile-Grohandel in Deutschland, Osterreich und der Schweiz. Rund 5.800 Mitarbeitende sind an 165 Standorten fur die...

Help Desk Analyst

Dover, DE
12 days ago

Dover, DE
12 days ago

Serve as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary....

Helpdesk Associate I

Newark, DE
17 days ago

Newark, DE
17 days ago

While some experience in customer service and help desk support would be advantageous, a positive, solutions-oriented approach and customer focus are what will really drive your success....

Desktop Tech I

New Castle, DE
23 days ago

New Castle, DE
23 days ago

systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Wage Range: The hourly rate for this...

View all 25 jobs

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.

Median Age

Average Household Income

Home Value vs Household Income in Delaware

Local

National

Total Population

990,270

Number of Businesses

28,126

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk Professional

Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Delaware offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Delaware

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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